OMNISTUDIO-CONSULTANT Dumps

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Vendor: Salesforce

Certifications: Salesforce Certifications

Exam Name: Salesforce Certified OmniStudio Consultant

Exam Code: OMNISTUDIO-CONSULTANT

Total Questions: 109 Q&As ( View Details)

Last Updated: Mar 19, 2025

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OMNISTUDIO-CONSULTANT Q&A's Detail

Exam Code: OMNISTUDIO-CONSULTANT
Total Questions: 109
Single & Multiple Choice 109

OMNISTUDIO-CONSULTANT Online Practice Questions and Answers

Questions 1

A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.

Which three OmniStudio tools should the consultant recommend to meet these requirements? Choose 3 answers

A. DataRaptor Turbo Extract

B. OmniScript

C. FlexCard

D. Integration Procedure

E. DataRaptor Load

Show Answer
Questions 2

A consultant must design a 360 view of the customer. The business requirements are:

A header card with account information (name, account number, next billing date, invoice method)

A list of related contacts (first name, last name, phone)

All the open cases related to the account (subject, priority, SLA) An account will not have more than 2

contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a

glance.

Which two FlexCard features should the consultant recommend to improve the user experience? Choose 2

answers

A. Use a Datatable element

B. Use a Block Element with the Collapse property enabled

C. Use a Zone Template

D. Use a Custom Style to adjust height and width

Show Answer
Questions 3

A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.

Using an Integration Procedure, which two actions are necessary to design this solution? Choose 2 answers

A. HTTP

B. Response

C. DataRaptor Post

D. DataRaptor Extract

Show Answer
Questions 4

A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.

Which three OmniStudio tools are needed to meet these requirements? Choose 3 answers

A. FlexCards

B. Flyouts

C. OmniStudio Actions

D. Navigate Actions

E. Omni Script

Show Answer
Questions 5

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.

On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the bmust says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.

What should the consultant recommend to meet this requirement?

A. Add a Set Errors element

B. Add a DataRaptor to retrieve the email address

C. Add a Validation Rule to the Contact object

D. Add a Conditional View to the last step

Show Answer More Questions

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Salesforce OMNISTUDIO-CONSULTANT exam official information: The Salesforce OmniStudio Consultant credential is intended for individuals who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role.