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Correct Answer: BCD

Reference and details below.

Correct Answer: BC

Explanation: The two connectivity options that a consultant should leverage as the scheduling engine for Intelligent Appointment Management in Health Cloud are Electronic Health Record (EHR) System and Salesforce Scheduler. An EHR System is an external system that stores and manages clinical data and appointments for patients or members. Salesforce Scheduler is a native Salesforce feature that allows users to schedule appointments with customers or prospects.

Correct Answer: AC

HL7v2 and FHIR R4 are two data exchange standards thatsupport clinical data in Health Cloud. HL7v2 is a widely used standard for exchanging healthcare information electronically, such as patient demographics, orders, results, and billing1. FHIR R4 is the latest version of the Fast Healthcare Interoperability Resources standard, which defines a set of resources for representing and sharing healthcare data in a granular and interoperable way2. Health Cloud supports both HL7v2 and FHIR R4 data exchange through its Clinical Data Model, which maps various FHIR resources to Salesforce standard objects3. References:

1: Review the Data Exchange Standards Unit | Salesforce Trailhead 2: FHIR R4 Support for Better Interoperability - Salesforce 3: Mapping FHIR v4.0 to Salesforce StandardObjects | Salesforce Health ...

Correct Answer: A

Explanation: To meet the requirements of the call center manager for identity verification, a consultant should do the following: Add two new Identity Verification Process Field records for `Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier: This step allowsthe consultant to add `Bloomington ID' as a custom field on Account to the identity verification process. The Result Field record type makes the field appear in the search results, while the Required Verifier record type makes the field mandatory for verification purposes5. Change the Birth Date record with Field Type value Required Verifier to Optional Verifier: This step allows the consultant to change the status of Birth Date from a required field to an optional field for verification purposes. The Optional Verifier record type makes the field appear in the verification screen, but does not require a match for verification6. Adding `Bloomington ID' to the picklist choices within the Identity Verification flow, removing Birth Date from the required fields picklist, adding Birth Date to the optional verifiers picklist, deleting Birth Date record, or adding new record to Lightning component parameters are not valid steps for this task.

Correct Answer: ACD

Explanation: Timeline (A), Life Events ? and Patient Card (D) are components that are customizable in HC. EHR Data (B) is not a component, but a type of data that can be integrated with HC. Custom Label (E) is not a component, but a metadata type that can be used to create labels for components.