HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Answers
Which Intelligent Appointment Management, What products or feature can be leveraged to supplement? (Choose Two)
A. Salesforce Field Service
B. Tableau CRM
C. Salesforce Scheduler
D. External Scheduling Systems
Which action is Possible in the program enrollment flow when adding in `Enroll in Program' quick action to a record? (Choose Three)
A. Starting a new blank care plan
B. Signing enrollment consent form
C. Seeing a list of all product and selecting applicable products
D. Selecting the provider associate with a product
E. Creating a new careprogram
Clinicians want to see an overview of the patient's life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?
A. Life Goals
B. Life Events
C. Household Map
D. Milestones
E. Life Map
A Health Cloud administrator working on a Care Coordination project needs to change the role name `Care Coordinator' to `Care Consultant' to match the organizations nomenclaturE. Which three steps should the administrator take to ensure all Tasks identify the role `Care Consultant'? (Choose Three)
A. Create an ETL script to update the previously assigned To picklist values of Tasks created in the past.
B. Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting.
C. Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting.
D. Update the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators.
E. Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object.
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?
A. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.
B. Add the Timeline component to the Patient Lightning page and activate the Timeline.
C. Add the Timeline component to the Patient Lightning page and select the Timeline.
D. Add the custom object to the Timeline after deployment, then add it to the Timeline component.
A call center agent at Bloomington Caregivers wants the ability to look up providers by appointment on behalf of their patients.
Which two capabilities should a consultant recommend to enable this requirement? (Choose Two)
A. Experience Cloud for Health Cloud
B. Provider Search
C. Intelligent Appointment Management
D. Integrated Care Management
A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests.
Which capability in Health Cloud helps the payer accomplish this?
A. Provider Network Management
B. Intelligent Appointment Management
C. Utilization Management
D. Integrated Care Management
Which Salesforce Product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?
A. Shield
B. Tableau CRM
C. Health Cloud
D. Service Cloud
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)? (Choose Three)
A. Obtaining verified parental consent before collecting and storing any personal information of children
B. Disclosing the organization's privacy policy to parents and obtaining their consent
C. Ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase
D. Implementing appropriate security measures to safeguard children's personal information
E. Ensuring information collected about children is protected with at rest and in-transit encryption
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?
A. External Apps for Health Cloud
B. Experience Cloud for Health Cloud
C. Customer Community for Health Cloud
D. CustomerCommunity Plus for Health Cloud
Which three statements about the patient timeline view are true? (Choose Three)
A. The patient timeline can be used in any Salesforce application.
B. Events can be specified to appear when the Health Cloud home page first loads.
C. The patient timeline is a Health Cloud Empower component.
D. The patient timeline supports standard and custom objects.
E. Filters can be used to limit the number of records shown in the patient timeline.
A health plan provider would like to manage prior authorizations with predefined approval criteria. Which three features in Health Cloudshould a consultant recommend in this case? (Choose Three)
A. Claims data model
B. Business Rules Engine
C. Utilization Management data model
D. Intelligent Appointment Management
E. Out-of-the-box Process libraries
Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data. How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?
A. Add the respiratory therapist to the patient's Account Team and default access will be automatically granted.
B. Add the respiratory therapist to the patient's Care Team and default access will be automatically granted.
C. Add the respiratory therapist to the patient's Account Team and grant Read or Read/Write access as needed.
D. Add the respiratory therapist tothe patient's Care Team and grant Read or Read/Write access as needed.
Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities? (Choose Two)
A. Health Cloud for Community
B. Health Cloud
C. Health Cloud Platform
D. Health Cloud Permission Set License
E. Health Cloud Standard
Which two steps can an administrator take to configure the careprogram enrollment flow? (Choose Two)
A. Customize the out of box enrollment flow to match requirements
B. Use the provider enrollment flow out of box.
C. Customize the provider site flow.
D. Identify the patient as approved candidate in the flow.
E. Customize the care coordinator flow for patient.
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