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Along with IMAP, POP, and SMTP, which protocol does the Mail application in OS X support?

A. Exchange Web Services (EWS)

B. WebDAV

C. MAPI

D. Exchange ActiveSync (EAS)

Which steps can you take to retrieve a file from a Time Machine backup on an external hard drive connected to your Mac?

A. Control-click the icon of the folder where you want the restored file to appear, open Time Machine from the shortcut menu, choose "Restore from the Time Machine backup," use the timeline to reach the appropriate date and time, select the file, and click Restore.

B. Open Time Machine, use the timeline to reach the appropriate date and time, select the file, and click Restore.

C. In System Preferences, click the Time Machine icon, click Retrieve, use the timeline to reach the appropriate date and time, select the file, and click Restore.

D. In the Finder, enter a search term in the Spotlight search field, click the Add (+) button to add a search criterion, and choose Search Time Machine, then use the timeline to reach the appropriate date and time, select the file, and click Restore.

Which information do you need to know about a corporate VPN server before you can configure the built-in VPN capability on an OS X computer to access the corporate network?

A. Whether the corporate VPN server supports PPPoE

B. Whether the corporate VPN server supports DNSSEC

C. Whether the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec

D. Whether network protocols will be encapsulated by the corporate VPN server

What should you be aware of when dragging apps to the Trash?

A. Some apps install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.

B. You can't drag apps purchased in the Mac App Store to the Trash.

C. User data for apps purchased in the Mac App Store is also deleted when you drag the app to the Trash.

D. You must restart the Mac to permanently delete apps from the Trash.

You started up your Mac from its OS X Recovery partition, and you need to repair the hard disk.

Which procedure should you use?

A. In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify and Repair.

B. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.

C. Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.

D. Quit the Recovery app, open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.