EX0-102 Dumps

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Vendor: EXIN

Certifications: EXIN Certifications

Exam Name: Microsoft Operations Framework Foundation

Exam Code: EX0-102

Total Questions: 153 Q&As ( View Details)

Last Updated: Mar 15, 2025

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EX0-102 Q&A's Detail

Exam Code: EX0-102
Total Questions: 153
Single & Multiple Choice 153

EX0-102 Online Practice Questions and Answers

Questions 1

Within the Tracking and Reporting step of the Risk Management Discipline, what is the purpose of a stakeholder or service status report?

A. To communicate the effectiveness of IT Operations with regard to risks

B. To communicate the overall risk to the service

C. To involve the stakeholder in the Risk Management Discipline

D. To receive approval for a request for change on security

Show Answer
Questions 2

What is a description of Governance?

A. How IT resources will be used to meet goals and deliver business value

B. a process that ensures individuals are aware of regulations, policies, and procedures that must be followed as a result of seniormanagement decisionsmanagement? decisions

C. Who holds the authority to make decisions, determines accountability for actions and responsibility for outcomes, and addresses how expectedperformance will be evaluated

D. Possible adverse impacts on reaching goals and can arise from actions taken or not taken

Show Answer
Questions 3

Which statement is true about the SMFs in the Operate Phase?

A. All SMFs feed the Deliver Phase.

B. The Customer Service SMF focuses on how to resolve complex problems.

C. The SMFs are dependant on each other.

D. The SMFs are sequential.

Show Answer
Questions 4

What is the IT service lifecycle composed of?

A. Build phase, Deliver phase, Operate phase, Manage layer

B. Manage Layer, Plan phase, Deploy phase, Operate phase

C. Manage Layer, Plan phase, Deliver phase, Operate phase

D. Plan phase, Develop phase, Operate phase, Manage phase

Show Answer
Questions 5

The service desk is a component of which SMF?

A. Business/IT alignment SMF

B. Customer Service SMF

C. Policy SMF

D. Service Monitoring and Control SMF

Show Answer More Questions

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