PGMP Online Practice Questions and Answers

You are the program manager for your organization. You and your program team have been creating and transferring the program benefits to operations as feasible in your program execution. The process of delivering the program's benefits describes what process in program management?

A. Quality control

B. Benefits management

C. Direct and manage program execution

D. Quality assurance

You are the program manager for your organization. Management would like to consider the present value for your program. If your program is predicted to be worth $450,000 in two years what is the present value of the program if the interest rate is six percent?

A. $400,498

B. $521,345

C. $505,620

D. $385,450

Your program exists within a matrix structure. Your program has eight projects that all share resources from around the organization. You are concerned that some of the project team members may be over allocated and want to create a chart that will reflect the utilization of resources. What kind of chart can show the utilization of project team members used in your program?

A. Resource network diagram

B. Resource breakdown structure

C. Resource histogram

D. Pareto chart

Robert's program is slipping on its schedule and management has asked that Robert find a method to compress the duration of the program. What approach could Robert take that would not dramatically add risks to program if he added labor to the effort-driven activities within the program?

A. Lead time

B. Crashing

C. Lag time

D. Fast tracking

You are the program manager for your organization and are planning the program. One of the plans you need to create will define how you'll transfer the benefits of the program to the operations of your organization. Which program management plan defines this process?

A. Operational transfer plan

B. Program transition plan

C. Benefits transfer plan

D. Program closure plan

A program has a BAC of $1,750,000 and is expected to last two years. The program is currently at the third milestone which represents 35 percent of the program work. As it happens, this program has already spent $620,000 of the budget. Management is concerned that the program may also be slipping on schedule because the program should be forty percent complete by this time. Based on this information which type of performing is present in this scenario?

A. Schedule, because the program's planned value is only $700,000.

B. Cost, because the program has a cost variance of -7,500

C. Schedule, because the program has a schedule performance index of .88.

D. Cost, because the program has an estimate to complete of $1,151,429.

Who prepares the statement of work (SOW) for external projects?

A. Customer

B. Project management team

C. Project Manager

D. Chief Financial Officer (CFO)

According to Standard for Program Management, Second Edition, how many knowledge areas are involved for program management?

A. 7

B. 5

C. 9

D. 11

Which of the following plans should a project manager implement if a selected risk strategy fails to be fully effective?

A. Fallback plan

B. Risk response plan

C. Mitigation management plan

D. Mitigation plan

Program A is dependent upon program B to complete benefits sustainment for two benefits. Program A is on track to meet program benefits. However, program B's program manager has just advised that program B has been closed.

What should program A's program manager update and review first with the stakeholders?

A. Benefits sustainment plan

B. Benefits register

C. Benefits management plan

D. Benefits transition plan

Stakeholders ask the program manager to assess reasons for the project's delay and provide a report. Also, the program manager must identify steps to be taken to ensure the program will finish on time and within budget. The program manager distributes information in accordance with which of the following?

A. Stakeholder engagement plan

B. Program governance charter

C. Schedule management plan

D. Communications management plan

A program governance board mandates that phase gate reviews must be held so each component project can be reviewed and individually authorized to proceed to the next phase. Tracking and reporting of actual benefits realized is one part of the review.

What is the other part of the review?

A. Tracking and reporting on benefits management plan

B. Identifying factors influencing delivery of benefits

C. Demonstrating that other stage gate requirements have been met

D. Gathering additional stakeholders' requirements

A program completes all component projects and all identified benefits are being delivered. However, the program sponsor is concerned that long-term benefits may not meet organizational performance parameters. To ensure the realization of long-term benefits, what should the program manager use?

A. Benefits register

B. Benefits sustainment plan

C. Benefits management plan

D. Benefits transition plan

A program manager joins a team to fix a troubled enterprise-wide customer relationship management (CRM) system. Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository for similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity.

What should the program manager do with the knowledge gained from this activity?

A. Include the lessons learned in the weekly program report

B. Update the communications management plan

C. Update the lessons learned database

D. Communicate the corrective action to the program sponsor

The program manager leads a medical billing system integration program for company A, a health services provider. Company A acquires smaller company X, which delivers health services strategically aligned with company A. Company X uses a different billing approach than company A. Company A's chief information officer (CIO) seeks counsel on which solution would be the better option moving forward, requesting the program manager's assistance. How should the program manager respond to the CIO's request?

A. Document the resources required to implement the recommended solution and demonstrate how this solution will save the company money.

B. Find similar examples of the preferred approach and ask the project teams to document why the preferred approach is better

C. Gather the costs and benefits associated with each option and recommend the appropriate solution defining why the selected approach is better.

D. Conduct a thorough stakeholder analysis and develop a program management plan to implement the appropriate solution for both companies.