Vendor: Avaya
Certifications: Avaya Certifications
Exam Name: Avaya Aura Contact Center Implementation
Exam Code: 6210
Total Questions: 65 Q&As ( View Details)
Last Updated: Mar 16, 2025
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6210 Q&A's Detail
Exam Code: | 6210 |
Total Questions: | 65 |
Single & Multiple Choice | 71 |
CertBus Has the Latest 6210 Exam Dumps in Both PDF and VCE Format
6210 Online Practice Questions and Answers
After a successful installation of Avaya Aura Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet.
What is a valid name for the site specific patch?
A. AvayaCC_CCMS_7.0.0.0.12.0021_Patch
B. AvayaCC_CCMS_7.0.0.0.12.0031_ServicePack
C. AvayaCC_CCMS_7.0.0.0.11.0023_ ServicePack
D. AvayaCC_CCMS_7.0.0.0.11.0210_Patch
You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center.
Which configuration step should be performed in Contact Center Management Administration (CCMA) for agents to use AAD?
A. Assign an AAD login ID and password to each agent.
B. Enable Agent Desktop integration in each agent's Call Presentation Class.
C. Associate a domain user account with each agent.
D. Acquire each agent's telephone.
You are installing Avaya Agent Desktop (AAD) on an agent PC.
Which three Microsoft software components must be installed? (Choose three.)
A. Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
B. Microsoft WinPcap
C. Microsoft .NET Framework 4.5.2
D. Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)
E. Microsoft Silverlight
In a customer's Local Area Network, some segments in the network do not allow multicast for transmitting data.
When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?
A. In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow.
B. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.
C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.
D. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.
With the Avaya Aura Contact Center (AACC) High Availability (HA) solution, email notifications can be sent automatically when a switchover occurs.
What information can be included? (Choose two.)
A. A description of the switchover type
B. Switchover Information about the involved servers
C. Additional information of the critical service or network failures
D. Support numbers to reach out to Avaya
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