500-445 Dumps

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Cisco 500-445 dumps - 100% Pass Guarantee!

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Vendor: Cisco

Certifications: Cisco Certifications

Exam Name: Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)

Exam Code: 500-445

Total Questions: 58 Q&As ( View Details)

Last Updated: Mar 15, 2025

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500-445 Q&A's Detail

Exam Code: 500-445
Total Questions: 58
Single & Multiple Choice 58

500-445 Online Practice Questions and Answers

Questions 1

Which two ways are departments configured? (Choose two.)

A. Departments, once created, cannot be deleted from ECE.

B. Each department has 14 types of resources available for use.

C. Departments cannot be created in the ECE console if integrated with PCCE, and they can only be created in PCCE.

D. Departments can be created in the ECE console if integrated with PCCE, and they can be imported from SPOG.

E. Departments can be created in the ECE console if integrated with PCCE, and they can be imported from ECE Gadget.

Show Answer
Questions 2

What is the maximum number of categories a department can support?

A. 100

B. 250

C. 500

D. 600

Show Answer
Questions 3

What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)

A. Unified CCE agents configured for SSO in Unified CCE can now access the ECE gadget in Cisco Finesse, but they have to input their credentials.

B. SSO allows administrators to check the status of agent and supervisor performance.

C. SSO is not enabled by default; configuration is necessary.

D. SSO allows agents, supervisors, and administrators to provide CCE credentials once and be authenticated across multiple disparate applications.

E. Unified CCE agents who are not configured for SSO in Unified CCE are not allowed to access the ECE gadget within Cisco Finesse.

Show Answer
Questions 4

Which LDAP URL allows configuration in the properties pane under SSO configuration?

A. Ldap://ldap_server:3269

B. Ldap://ldap_server:80

C. Ldap://ldap_server:443

D. Ldap://ldap_server:3268

Show Answer
Questions 5

Where are queue permissions automatically assigned and unable to be changed when picking, pulling, and transferring activities?

A. ECE

B. UCCE

C. Partition

D. Service

Show Answer More Questions

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