33820X Dumps

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Avaya 33820X dumps - 100% Pass Guarantee!

Rating: 4.9

Vendor: Avaya

Certifications: Avaya Certifications

Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design

Exam Code: 33820X

Total Questions: 64 Q&As ( View Details)

Last Updated: Mar 16, 2025

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33820X Q&A's Detail

Exam Code: 33820X
Total Questions: 64
Single & Multiple Choice 64

33820X Online Practice Questions and Answers

Questions 1

A customer wants to avoid large upfront capital expenses for software licenses with capacities that may or may not be needed.

Which Avaya OneCloudTM ReadyNow offer is the foundation of a rate card model that includes hardware, software usage, installation, operation, and maintenance as a monthly recurring charge?

A. Virtual Private Clouds

B. Ready Now Solutions

C. Contact Center Bundles

D. Proof of Concept

Show Answer
Questions 2

A new customer needs a solution that runs on their existing Avaya Aura?Unified Communication (UC) platform, and provides basic and advanced call center features like Expert Agent Selection and Best Service Routing.

Based on these requirements, which solution would you recommend to the customer?

A. Avaya Aura?Elite Multichannel

B. Avaya Aura?Call Center Elite

C. Avaya Intelligent Customer Routing

D. Avaya Proactive Contact

Show Answer
Questions 3

Avaya Aura and Call Center Elite together help reduce the total cost of ownership (TCO) with centralization and consolidation.

Avaya's open architecture provides feature and investment options for any enterprise, and customers can choose from which two options? (Choose two.)

A. Subscription-based payments

B. Cloud Contact Center with AACC

C. Managed Private or Hybrid Networks

D. Cloud Storage Box

Show Answer
Questions 4

During your discovery conversation with an existing Call Center Elite customer, they provided the following requirements:

1.

Increase in agents from 300 to 400

2.

Agent/Remote Workers 10% of agents

3.

Increase in CMS Supervisors from 30 to 40

4.

No increase in 900 Business Users

5.

Avaya IXTM Messaging (Customer Provided Server)

Which Design Scope would you select for this customer?

A. Core Suite Licenses: 1340-CCElite, CMS Agents one-X Agents: 400-CMS Supervisor License: 40 Remote Workers: 40-IXTM Messaging Users: 1340

B. Core Suite Licenses: 1300-CCElite, CMS Agents one-X Agents: 400-CMS Supervisor License: 30 Remote Workers: 30-IXTM Messaging Users: 1340

C. Core Suite Licenses: 1340-CCElite, CMS Agents one-X Agents: 400-CMS Supervisor License: 40 Remote Workers: 30-IXTM Messaging Users: 1340

D. Core Suite Licenses: 1300-CCElite, CMS Agents one-X Agents: 400-CMS Supervisor License: 40 Remote Workers: 30-IXTM Messaging Users: 1300

Show Answer
Questions 5

Avaya OneCloud-Public Delivery leverages Avaya UC and CC technology and solutions for a seamless transition to the cloud. Which two options are available with Avaya OneCloud-Public Delivery? (Choose

two.)

A. IXTM Orchestration

B. IXTM Contact Center

C. IXTM Workforce Engagement

D. IX,H Workplace

Show Answer More Questions

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Success Stories

  • Singapore
  • Page
  • Mar 20, 2025
  • Rating: 4.7 / 5.0

Passed with high score today. Only get 2 new Qs and some Qs are variant of the Qs in this dumps,but they just changed server names or the orders of the options of the case.Good luck you all.


  • Toronto
  • Lillian
  • Mar 20, 2025
  • Rating: 5.0 / 5.0

Only two new questions in my exam. All others were learned in the dumps. I do not just prepare for the exam using dumps. I also joined the training courses for about 10 days. The questions are valid. All answers are correct, too. Questions may change in the real exam so you need to read that carefully. So you really need to pay attention to the real question especially the sequence of the options.


  • South Africa
  • Whalen
  • Mar 18, 2025
  • Rating: 5.0 / 5.0

HIGHLY recommend. Each question is centered around something that must be known for the 33820X exam. Each answer is clear, concise, and contains all needed steps in a manner pertinent to the subjects. One thing need to be improved is there are no explanations for each question. Only explanations for some questions. It would be better if you give explanations to every question.


  • United States
  • Al
  • Mar 17, 2025
  • Rating: 5.0 / 5.0

To fully grasp this dumps to the letter, is to be successful on your exam. Lots of information. Read twice over for two months and used the online courses. One should still use more resources to be successful, however this will get you mostly there.


  • Quebec
  • pete
  • Mar 16, 2025
  • Rating: 5.0 / 5.0

If you don't have an employer paying for you to learn, then you are stuck figuring it out on your own. So the exam dumps are a great value. I have purchased this question set. All the answers are here, you just need to pay attention to what they emphasize and you can pass the test very easily.


  • Egypt
  • Jafari
  • Mar 14, 2025
  • Rating: 4.6 / 5.0

Just Passed. Piece of advice, memorize the dumps inside out but still be careful, some questions are tweaked as options differ and your answers will be different. read the question before answering!!!!


  • Columbia
  • Dustin
  • Mar 14, 2025
  • Rating: 5.0 / 5.0

Unlike other materials, this is not only practice question. One of my friend took the exam and told me they are really actual exam questions. Although they have so many questions (over a thousand) in the material and you need lots of time to go over the whole material, it's worthy. I strongly recommend this.


  • South Africa
  • Tyrese
  • Mar 14, 2025
  • Rating: 4.2 / 5.0

Passed yesterday..more than 75% questions came from this dumps.. So happy.


  • United States
  • Guest
  • Mar 13, 2025
  • Rating: 5.0 / 5.0

The study guide, practice tests and test questions has provided me with a comprehensive study plan. Once I take and pass the certification exam I will know how effective the material is in terms of contributing to my success. Wish me luck. Testing in a week.


  • British Columbia
  • Warren
  • Mar 13, 2025
  • Rating: 5.0 / 5.0

Very update questions. I bought the dumps 3 days ago because I saw the update date was just on that day. I took the questions to my friend (he just took the exam) and he said these were new questions. And I just passed my exam a while ago. Can't wait to share my great experience with you all. I got 98% of the full score. I think I missed one question about network. The dumps from this site is really valid and accurate one. Already recommended it to all.