Vendor: Avaya
Certifications: ACIS
Exam Name: Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam
Exam Code: 3308
Total Questions: 65 Q&As
Last Updated: Mar 18, 2025
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VCE
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3308 Q&A's Detail
Exam Code: | 3308 |
Total Questions: | 65 |
CertBus Has the Latest 3308 Exam Dumps in Both PDF and VCE Format
3308 Online Practice Questions and Answers
You are playing back a contact in the interactions application under contacts. The audio is playing fine, but you have no screen replay. You have confirmed that the screen has recorded, and is replayable from the Avaya Contact Recorder (ACR).
What is causing this problem?
A. ThePlayBackInstallation application has not been installed on your computer.
B. Your role does not allow you to replay screen.
C. You are logged in a wsuperuser.
D. Your preferences is not set to display screen for contacts replay.
Which three Avaya WFO/Framework maintenance tasks should be completed on a daily or weekly basis? (Choose three.)
A. Confirm services are running.
B. Check active alarms.
C. Check data fragmentation.
D. Perform database backups.
E. Consider loading trends.
Which Quality Monitoring related licensed feature must be disabled?
A. Voice Recording, Search, and Reply
B. Integration to Quality Monitoring (QM) R7
C. Contacts Based Search and Reply
D. Contacts Based Search and Reply
When an Avaya Contact Recorder (ACR) server is installed with more than one Network Interface Card (NIC), what should be set to indicate which NIC to use for audio and screen content streams?
A. General Setup > Recorder > Reply Server(s)
B. General Setup > Recorder >Key Management Server
C. General Setup > Recorder > IP address on this server to use for recordings
D. General Setup > Recorder > URL(s) of external control port(s) to connect to
A subset of the information sent to the application logs can also be forwarded to one or more Syslog servers.
Which steps are necessary to configure this Syslog on the Avaya Contact Recorder (ACR)?
A. Access the ACR webpage under General Setup. Recorder Update the URL(s) of `External Control Port(s) to connect to'.
B. Access the Syslog webpage under General Setup. Syslog SNMP Notification Destination.
C. Access the ACR webpage http://
D. Access the ACR webpage under General Setup. Recorder Update the IP address on this server to use for recordings.
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