SALESFORCE-ASSOCIATE Online Practice Questions and Answers

What type of relationship do Account and Contact objects have?

A. Lookup

B. Self

C. Master-detail

A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center. Which relationship on Case should the associate use?

A. Owner

B. Account

C. Contact

A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator. Where can they learn more about the app?

A. AppExchange

B. Trailhead

C. Global Search

A Salesforce associate is creating new user accounts for a new project management team. What will be the role of each new team member?

A. End User

B. Developer

C. Builder

Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).

What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?

A. View account hierarchy and select Add Child Account.

B. Select New on the child accounts related list.

C. Add Get Cloudy Consulting to the Parent Account field

Two users in the same opportunity record are seeing different fields.

What is the reason for this?

A. The missing fields are marked as hidden in Object Manager.

B. The users are assigned different profiles and page layouts.

C. The users have been configured with different Locales.

A Salesforce associate at Get Cloudy Consulting is given a list of opportunities to work through. The associate asks for an easier way to change the opportunity stage. What should be recommended?

A. Switch to the Kanban View.

B. Create multiple list views.

C. Use a Dynamic Dashboard View.

Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions. Which approach should GCC explore first?

A. A programmatic approach, unless there is a lack of resources

B. A declarative approach, as it allows for quicker and simpler problem resolution

C. A programmatic approach, as it is more customizable.