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PUBLIC-SECTOR-SOLUTIONS Online Practice Questions and Answers

Questions 4

ATechnical Consultant has been asked to give insight to the reviewers explaining how a particular grant seeker was prioritized now that the Prioritization Expression Sets and Matrix have been developed.

Which three tasks must the Technical Consultant do to accommodate this request?

A. Create a Screen flow and incorporate the Decision Explainer component to display the outcome.

B. Create an Apex Trigger to document the decision steps performed.

C. Add the Decision Explainer Log History component to the Lightning record page(s).

D. Integrate the BRE with Decision Explainer.

E. Assign the Decision Explainer Permission Set License to the appropriate user(s).

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Questions 5

A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce features must be enabled to support this use case?

A. Salesforce Flow

B. Product Schedule

C. Person Accounts

D. Custom Object for Applications

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Questions 6

A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting and Inspections) to manage residential construction permits.

What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?

A. Link Inspections and Visits to Permit Applications

B. Configure Inspections and Visits

C. Link Cases to Permits

D. Configure Action Plans on Cases and Permits

E. Set up Business Rules Engine (BRE) to determine Complaint validity.

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Questions 7

A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal.

Considering the number of users, what license types should they consider using?

A. Customer Community

B. Channel Account

C. Customer Community Plus

D. Partner Community

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Questions 8

The Department of Disaster Assistance is implementing Grams Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve thistask?

A. Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.

B. Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.

C. Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.

D. Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.

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Questions 9

A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created.

What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

A. Change the Organization-Wide Default settings for Case to Public Read/Write

B. Create or modify a sharing set for the Profile used for the Site that gives access to Cases

C. Create or modify a permission set that gives access to Cases owned by the support team

D. Create or modify a share group for the Profile used for the Site that gives access to Cases

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Questions 10

A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects.

Which Permission Set License should be assigned to a volunteer to allow them to sign up?

A. Community Response for Public Sector

B. Emergency Response for Public Sector

C. Volunteer Management for Community

D. Public Sector for Community

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Questions 11

A public sector agency has implemented Public Sector Solutions for Licenses and Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).

What feature of Public Sector Solutions can be leveraged to meet this requirement?

A. DataRaptor

B. Integration Procedure

C. FlexCard

D. OmniScript

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Questions 12

A customer warns to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city and county location, the volume of current business (in S), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily.

What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?

A. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate and recommend a license type

B. OmniStudio for capturing answers, along with Einstein Al to evaluate and recommend a license type

C. Lightning Web Component for capturing answers, along with Apex to evaluate and recommend a license type

D. OmniScript for capturing answers, along with a Decision Matrix to evaluate and recommend a license type

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Questions 13

A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click 'New.' The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?

A. Change the Business License Application and Individual Application pages to have a single related list of Visits on the right panel.

B. Create a Screen Flow with the required fields to create a Visit record and add the button to launch the flow on the page layout.

C. Advise the government agency that the current method is the best option available without custom code, which they should avoid wherever possible.

D. Create a new Action on the Business License Application and Individual Application objects to create a Visit record with Predefined Field Values.

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Questions 14

To allow a user to access the Public Sector Solutions Employee Experience pre-built application.

Which three permission sets need to be assigned?

A. Employee Experience Community Access

B. Employee Productivity Plus User Data Access

C. Employee Experience for Public Sector

D. Employee Productivity Plus Access

E. Public Sector Solutions User Access

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Questions 15

What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A. Expression Maps

B. Expression Sets

C. Decision Table

D. Decision Matrix

E. Decision Tree

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Questions 16

A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code and SalesforceDX.

Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

A. Activate DataPack OmniScripts and Integration Procedures

B. Installation of OmniStudio Package in the org

C. Deploy the DataPack Lightning Web Component Files to the Org

D. Download Public Sector Sample DataPacks from Process Library

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Questions 17

An inspector at a large public sector agency is planning to make a visit to inspect restaurants in the city for compliance purposes.

Which three built-in Lightning Components can they use to conduct efficient visits?

A. Inspection Tab Container

B. Inspection Details

C. Inspection Calendar

D. Inspection Dynamic Dashboards

E. Inspection Action

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Questions 18

A government agency is planning a Public Sector Solutions implementation. What are three main constraints that government agencies often have in project implementation?

A. Workshops, Schedule and Cost

B. Scope, Tools and Cost

C. Scope, Resources and Cost

D. Scope, Schedule and Cost

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Exam Name: SalesforcePublic Sector Solutions Accredited Professional
Last Update: Mar 17, 2025
Questions: 100 Q&As

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