PEGAPCDS86V1 Online Practice Questions and Answers

The implementation of Next-Best-Action must involve

A. inclusion of third party predictive models

B. defining a prioritization formula using contact policies

C. building a product catalog

D. defining business issue and group hierarchy

What happens when you increase the performance threshold setting of an Adaptive Model rule?

A. The number of active predictors increases.

B. The correlation threshold decreases.

C. The performance of the model is increased.

D. The number of active predictors may decrease.

An online store is interested in increasing its revenues from cross-selling and wants to predict the acceptance rate of the offers presented on their website.

A customer's propensity to accept an offer increases when___________________. .

A. similar offers were rejected by the customer

B. similar offers were accepted by the customer

C. the offer was rejected by similar customers

D. the offer was accepted by similar customers

You are the Decisioning Consultant on an Al-powered one-to-one Customer Engagement implementation project. You are asked to design the Next-Best-Action prioritization expression that balances the customer needs with the business objectives.

What factors do you consider in the prioritization expression?

A. product eligibility rules

B. customer contact rules

C. product compatibility rules

D. business levers

A Text Analyzer performs natural language processing on a piece of text. It then produces a structured output, which can be analyzed using reports.

What type of text analysis does the text analyzer perform?

A. Word analysis

B. Word count

C. Classification

D. Cross reference analysis

A contact center application recommends three actions for a customer. The business team wants to know the possible ways in which these actions can be ordered so that the contact center agent can discuss one proposition at a time, starting from the top.

As a strategy designer, if you use a Prioritize component to order the actions, what are your options?

A. In a random order

B. In ascending or in descending order based on a numerical value

C. In the order in which they are displayed in the strategy canvas

D. In the order controlled by the contact center agent

Many companies already use third-part predictive models and want to reuse these assets in the Pega Decision Management tandscape.

Which decision component allows you to use a third-party Credit Risk Model 80% of the time and a Pega Credit Risk Model 20%?

A. Switch

B. Adaptive Model

C. Filter

D. Champion Challenger

As a Data Scientist you want to use a predictive model to detect potential churn for a telco company. Which three options do you have? (Choose Three)

A. Import a third party PMML model

B. Use a Google ML model

C. Create a Text extraction model

D. Create an adaptive self-learning model

E. Use Pega machine learning to build a model