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ITIL-DITS Online Practice Questions and Answers

Questions 4

An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective. Which question BEST supports this objective?

A. How can we reduce costs?

B. How can we improve operational efficiencies?

C. How do we get to where we want to be?

D. What markets do we serve?

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Questions 5

An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?

A. Deliver compulsory strategic awareness sessions regularly

B. Ensure there is one common communication channel for the strategy

C. Utilize metrics to ensure stall comply with the strategy

D. Tallor strategic communications to the stakeholders preferences

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Questions 6

A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units.They want to change so that they

can develop and deploy solutions rapidly In response to constantly changing market needs. How should they change their funding model to support this?

A. Switch 10 funding teams and value streams

B. Switch to funding programmes and protects

C. Provide additional funding lo development and operations

D. Provide additional funding via the research and development budget

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Questions 7

An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience. Which approach is the CIO using to support the programme?

A. Encouraging digital technology opportunities

B. Establishing a mantel intelligence culture

C. Giving employees time for training and development

D. Working with workflow and talent management

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Questions 8

Which is a leadership skill that relates to having a digital mindset?

A. Looking at the potential of new tools to meet customer needs

B. Sharing success stories frequently to motivate others

C. Bulking a rapport with regulators and government officials

D. Measuring the success of strategic digital initiatives

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Questions 9

An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.

A. Simple automation

B. Complex automation

C. Intelligent automation

D. Technology replacement modernization

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Questions 10

Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

A. Dis risk

B. Engagement risk

C. Cyber security risk

D. innovation risk

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Questions 11

Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?

A. Digital strategy

B. Digital technology

C. Digital transformation

D. Digital business

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Exam Code: ITIL-DITS
Exam Name: ITIL 4 Leader Digital & IT Strategy
Last Update: Mar 19, 2025
Questions: 30 Q&As

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