How should you address customer concerns relative to price?
A. by lowering the price with very little margin just secure the deal
B. by explaining that HP has the most secure PCs on the planet, which warrants the higher price
C. by focusing on key areas that show business value and highlight how the HP solution offerings offer best-in-class pricing for the value they deliver
D. by telling them their competitor has just bought some and they don't want to be left behind
Your customer shares with you that their previous devices were unable to handle demanding software, such as Autodesk?3D Max?
Which HP series should you offer?
A. HP Z series
B. HP Pro series
C. HP Elite series
D. HP Business series
What is true about HP Sure Click?
A. It isolates web content in a virtual machine, where malware cannot affect other tabs, applications, or the operating system.
B. It helps IT departments develop and maintain policies for supported web browsers.
C. It helps IT administrators deploy and maintain security settings across a fleet of PCs.
D. It monitors keyboard clicks and adjusts the feel of the keys so that the user has a nice experience using the keyboard on an HP EliteBook.
What is HP Sure Start?
A. 3rd party built-in self-healing BIOS protection
B. HP built-in hardware self-healing BIOS protection
C. HP software for self-healing BIOS protection
D. HP built-in hardware battery protection
What is the major security concern associated with company employees working in public areas and open offices, and how does HP address it?
A. virus attacks, which can be lessened with HP Sure Run
B. visual hacking, which can be prevented with HP Sure View
C. malware attacks, which can be mitigated with HP Sure Start
D. phishing attacks, which can be alleviated with HP Sure Click
How much does HP Sure Sense cost?
A. HP charges $10 per license.
B. There is no additional cost.
C. HP charges up to $5 per license, depending on volume.
D. It is free if you register online within 30 days.
Which HP product has HP Sure View Gen3 as an option?
A. HP ProOne 600 G4 AiO PC
B. HP ProBook 400 G6 series Notebook PC
C. HP EliteOne 800 G5 AiO PC
D. HP Chromebook 14 G5
What should you offer to a customer with a major pain point of IT management and device maintenance across their organizations?
A. HP Services
B. HP DaaS one-year pack
C. HP Care Pack
D. HP Support Assistant
What is the HP Endpoint Security Controller?
A. It is a physically isolated and cryptographically protected hardware component.
B. It is an HP software that holistically controls the security of the PC.
C. It is a control board that informs Microsoft Windows how the PC is protected.
D. It is a hardware component that proactively informs HP about security incidents.
Your healthcare customer has overburdened IT staff and inadequate IT resources, but they have a growing need to migrate their devices from Microsoft Windows 7 to Windows 10. Which HP DaaS explanation is correct and relevant to this customer?
A. HP DaaS, which is a complete solution that includes migrating from Microsoft Windows 7 to Windows 10 on all existing PCs.
B. HP DaaS, which is a solution that combines hardware and premium same day support, proactive management, and services for every stage of the device lifecycle.
C. HP DaaS, which provides security and additional software to monitor the health of your PC, with reduced costs as all reporting is done automatically.
D. HP DaaS, which is a complete solution that combines hardware, support, proactive management, and services for every stage of the device lifecycle to optimize IT assets and resources.
Which display would be best for a hot desk solution with built-in docking support?
A. HP USB-C Dock G5
B. HP EliteDisplay S340c 34-inch Curved Monitor
C. HP Thunderbolt Dock G2
D. HP EliteDisplay E243d 23.8-inch Docking Monitor
Why would a HP EliteDesk 800 G4 SFF PC with optional dust filters be the right fit for a production line?
A. The dust filters enable the device to run quieter than any other device within the Z range.
B. It has no fan and no moving parts to give the best reliability.
C. It is secure and the addition of dust filters will extend the life of the machine.
D. It has specialized loudspeaker system appropriate for a noisy production environment.
What are HP Lifecycle Services?
A. a multi-year contract that includes proactive security and management reporting
B. a portfolio of services centered around device security and sanitation
C. a portfolio of services that simplify device lifecycle management
D. a contract under which you get a new notebook every 3 years
What does HP offer to customers looking to blend the virtual and physical worlds?
A. HP Omen fanny pack
B. HP Multi Jet Fusion 3D Printer
C. HP Virtual Reality solutions
D. HP Z8 G4 Workstation
How do the enhanced and premium HP DaaS plans differ from the standard plan?
A. They isolate web content into a virtual machine or a sandbox, where malware cannot affect other tabs, applications, or the operating system.
B. They provide services to simplify the device lifecycle management, starting with strategic guidance, planning, and design through to deinstallation, sanitization, and recycling services.
C. They provide non-standard SLAs and services to simplify the device end of life (EOL).
D. They provide more analytics, enhanced hardware protection, higher levels of security, and application management.