EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Answers

A university has hired a consultant to help it plan the campus's enterprise roadmap forSalesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.

What should the consultant do first lo assess the situation?

A. Submit a Salesforce Support case to merge orgs.

B. Install EDA into one of the production environments.

C. Document solution requirements from the groups involved.

D. Create a new Salesforce org using EDA as the foundation.

A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforceenvironment. Which two actions should the consultant take?

A. Set Account and Contact's to public Read/Write before the data load.

B. Set Account and Contact's sharing to private before the data load.

C. Load record owners after the Account and Contact data load is complete.

D. Disable all TDTM trigger Handlers before the data load.

A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide

training space for advisors. The university needs access to some of the data from the production org for the advisor training.

Whichtwo types of sandboxes meet this use case?

Choose 2 answers

A. Developer Sandbox

B. Developer Pro Sandbox

C. Full Sandbox

D. Partial Sandbox

The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questionson deadlines and requirements, and provide links to resources.

Which two options should the consultant recommend to meet the requirement?

Choose 2 answers.

A. Knowledge

B. Queues

C. Bots

D. Live Chat

College advisors want assistance proactively identifying student issues as they arise. Which functionality in StudentSuccess Hub should the consultant recommend?

A. Advising Events

B. Mass Actions

C. Early Alerts

D. Success Plans

A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality. What should the consultant recommend to meet this requirement?

A. Campaigninfluence

B. Campaign member

C. Parent campaigns

D. Campaign hierarchy

A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations officewants to work with every department.

Which Salesforce environment strategy should the consultant recommend?

A. One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units

B. Separate Salesforceenvironments for each business unit

C. One Salesforce environment for all business units

D. One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units

What is the correct order of operationsto ensure customer success in an Education Cloud implementation?

A. Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts and Plans, Build Solution and Test, Deploy.

B. Document Current State, Conduct: Discovery Workshops, Write Test Scripts and Plans, Build Solution and Test, Generate Solution Design, Deploy.

C. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts and Plans, Build Solution and Test, Deploy,

D. Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution and Test, Deploy

Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.

Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

A. Email address

B. Student number

C. Company name

D. Company phone

Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage. They want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.

Which solution should consultant recommend?

A. foundationConnect

B. Salesforce Inbox

C. Pardot

D. Marketing Cloud

A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org. How should the consultant prepare for implementation?

A. Choose a middleware tool to integrate EDA.

B. Build applicable API customizations.

C. Export all existing Salesforce data.

D. Map Salesforce custom objects to EDA objects.

A business school will implement Salesforce for its MBA recruitment and admissions.

Which two roles should participate in the Salesforce Center Excellence?

Choose 2 answers

A. President of the university

B. University technology vice president

C. Recruitment and admissions leader

D. Salesforce system admin

The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges.that are most likely to close. Which reporting solution should the consultant recommend?

A. Salesforce Maps

B. Opportunity Funnel Report

C. Einstein Forecasting

D. Einstein Opportunity Scoring

A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concernedabout the large increase in users accessing the system at any one time. Which three steps should the consultant recommend? Choose 3 answers

A. Develop a Performance Testing Strategy.

B. Confirm the university has enough login licenses.

C. Identify areas that may impact governor limits.

D. Use a third-party testing automation tool.

E. Log a case with Salesforce Support to increase limits.

A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students tointeract with student organizations. What should a consultant recommend to meet this requirement?

A. Experience Cloud

B. Pardot Engagement Studio

C. Interaction Studio

D. Einstein Bots