Which two types of record access should an administrator grant through sharing rules? (Choose two.)
A. Read/Write/Delete
B. Read/Write
C. Read Only
D. Read/Write/Transfer
Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account record.
What feature should the Administrator configure to meet this requirement?
A. Page Layout
B. Mobile Card
C. Field Set
D. Compact Layout
Which two statements are correct regarding an approval process? (Choose two.)
A. An approval action defines the result of record approval or rejection.
B. An assignment rule defines the approver for each process step.
C. The approval history related list can be used to track the process.
D. A delegated approver can reassign approval requests.
Which three fields are available in Locale Settings on the User Record? (Choose three.)
A. Email Encoding
B. Locale
C. Time Zone
D. Currency
E. Language
A Lightning for Outlook layout can be assigned to which two options? (Choose two.)
A. User
B. Role
C. Profile
D. Team
Universal Containers is onboarding ten new employees in two weeks.
Which two methods should a System Administrator use to create user records in Salesforce, without activating them? (Choose two.)
A. Create them with the User Import Wizard, and ensure that Active is unchecked.
B. Schedule a Time-Dependent Workflow to create users in two weeks.
C. Click Add Multiple Users, and ensure that Generate New Password and Notify User Immediately are unchecked.
D. Create a .csv file, ensure that IsActive = False, and use the data loader to insert.
Which two are purposes of the AppExchange? (Choose two.)
A. Partners can download accounts and contacts to collaborate on sales deals.
B. Customers can share and install apps published by Salesforce partners.
C. Administrators can download and customize pre-built dashboards and reports.
D. Support users can install the Salesforce Console for Service custom app.
Which two chart types should be used to display summary values from two different levels of grouping in a report? (Choose two.)
A. Funnel chart
B. Stacked bar chart
C. Donut chart
D. Grouped line chart
Which two are capabilities of Customer Communities? (Choose two.)
A. Customer can log, view, edit, and close their own cases.
B. Customers can view and edit contacts related to their own accounts.
C. The Customer Community can be customized with corporate branding.
D. The Customer Community and its users can be created without additional licensing.
Universal Containers uses a custom field on the account object to capture the account credit status. The
sales team wants to display the account credit status on opportunities.
Which feature should a system administrator use to meet this requirement?
A. Lookup field
B. Roll-up summary field
C. Cross-object formula field
D. Workflow field update
When the multiple currencies feature is enabled, what currency is used as the basis for all currency conversion rates?
A. Corporate currency
B. Active currency
C. Personal currency
D. Record currency
Which three are Chatter features? (Choose three.)
A. Notes
B. Bookmarks
C. Recommendations
D. Feeds
E. Events
Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company.
Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case groups
B. Workflow Email Alerts
C. Events
D. Case Comments
E. Case Feed
Which two settings can a System Administrator enable in the User Interface Setup? (Choose two.)
A. Related list hover links.
B. Printable list views
C. Customizable recent tags
D. Chatter Messenger for specific users