CSTE Online Practice Questions and Answers

Information systems organizations should have standards and procedures on running meetings.

A. True

B. False

An angry person is more likely to tell you symptoms than the real problems.

A. True

B. False

Quality of a walkthrough depends on preparation by participants.

A. True

B. False

The Malcolm Baldridge National Quality Award is an annual award to recognize US companies which excel in

A. Quality achievement and quality control

B. Quality assurance and quality control

C. Quality achievement and quality management Meeting all the definitions of quality

Function points are hardware and software independent.

A. True

B. False

The functionality/structure of the system created to solve a problem, satisfy a user need (note that this is the creative part of the design process) is known as the fishbone diagram.

A. True

B. False

Which of the following test approaches is not a structured test approach?

A. Load / stress Testing Approach

B. Operations Testing Approach

C. Regression Testing Approach

D. None of the above

A quantitative measurement used to determine test completion is _________________.

A. Requirements Coverage

B. Defect Measurement

C. Statistical Analysis

Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:

A. A cause and effect diagram

B. A scatter plot

C. A histogram

D. A Pareto diagram

Consensus means:

A. Whatever the boss says

B. You don't have to like it, you just have to be able to accept it

C. Compromise

D. Majority rules

Peter is performing a test to see that it complies with the user requirement that a certain field be populated by using a dropdown box containing a list of values. Peter is performing ______________.

A. Black-Box Testing

B. Regression Testing

C. White-Box Testing

D. Load Testing

With a little experience, management can soon see that process optimization can produce major quality and productivity benefits.

A. True

B. False

Achieving quality requires:

A. Exceeding the customer's expectations

B. Focusing on the customer

C. Meeting all the definitions of quality

D. All the above

E. Understanding the customer's expectations

Competitive and benchmark data are essential for planning quality leadership because they make possible clear and objective quality comparisons.

A. True

B. False

Quality improvement programs must be management led and customer oriented.

A. True

B. False