A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
A. Local distribution centers serving retailers and online sales
B. Centralized cross-docking facilities serving retailers and online sales
C. A centralized distribution center serving retailers and direct shipment from the factory serving online sales
D. A centralized distribution center serving retailers with transshipment arrangements serving online sales
The SA8000 guidelines differ from other sustainability standards in that they only look at a firm's:
A. frequency of non-compliance
B. contributions to nongovernmental organizations (NGOs)
C. reduction in non-sustainable energy usage
D. fair treatment of workers
When choosing a supplier in a market-responsive supply chain, a company most appropriately would make the selection on the basis of quality and:
A. product cost
B. product development capabilities
C. cost of delivery
D. speed
The primary purpose of supply chain event management (SCEM) is to provide users the ability to:
A. gain visibility into the extended supply chain.
B. trigger an alert or action within another supply chain application.
C. adjust the supply chain planning parameters.
D. apply best practices and frameworks throughout the supply chain.
Which of the following are types of discounts?
A. price break given to all units
II. price break given to units above the price break quantity III. price break based on the total dollar amount
B. I only
C. II only
D. I and II
E. I and III
F. I, II and III
What impact does lumping have on the demand signal in terms of timing?
A. it delays the timing
B. it speeds up the timing
C. it has no effect on the timing
D. it minimizes the need for signals
Total annual profit typically is highest at what stage of the product life cycle?
A. Growth
B. Maturity
C. Decline
D. Introduction
A company that sells 60 units of product in a given year and has an average quantity on hand of 10 units. There are 360 selling days and 261 production days in the year. The company has on hand how many days of product inventory?
A. 0.16
B. 0.23
C. 43
D. 60
Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model?
A. Managing warehouses
B. Managing inventory
C. Scheduling production
D. Aligning functional plans
The benefits of supplier relationship management (SRM) can be attributed to:
A. higher levels of automated transactional processing for lower cost and fewer errors.
B. improvement of the interactions and business processes between buyers and suppliers.
C. identification of key suppliers for greater attention from supply chain managers.
D. observation of the supply base to ensure that suppliers are providing high levels of service.
Which of the following situations is an example of a process risk?
A. Supplier quality
B. Forecast error
C. Counterfeit material
D. Human error
The most stringent measurement of fill rate to support product availability is:
A. item.
B. line.
C. value.
D. order.
A product should be designed for a manufacturing process with the smallest number of:
A. operations, motions, and parts.
B. raw materials and purchase parts.
C. options to maximize cost savings.
D. operating supplies.
Which of the following constraints typically is a significant barrier to replacing bar-coded product identification with radio frequency identification (RFID)?
A. The cost of the RFID system is difficult to estimate.
B. The benefits of the change are difficult to quantify.
C. There are a limited number of chip suppliers.
D. The information in RFID tags is not visible.
Asking customers purchasing snack foods whether they also would like to purchase a beverage is an example of:
A. cross-selling.
B. customer service.
C. product marketing.
D. upselling.