Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?
A. Strategic Conformance
B. Operational Integration
C. Trustworthy Data
D. Practical Management
If a value from an import does not exist in ServiceNow and the import should not create a new record, which option should be selected?
A. Reject
B. Create
C. Delete
D. Ignore
The license metric attributes related list contains metric values set in software entitlements, and is used for reconciliation (metric group, license metric, and software model combination).
A. True
B. False
Which of the following is not a core Software Asset Management function?
A. Financial Management
B. Reclamation
C. Rights Allocation
D. Inventory Management
Which of the following remediation options can be performed on an individual user or device basis? (Choose three.)
A. Remove Unallocated Installs
B. Remove Unlicensed Installs
C. Create Allocations
D. Remove Allocations
E. Purchase Rights
Which catalog provides a listing of goods offered or available by a third party?
A. Service Catalog
B. Model Catalog
C. Item Catalog
D. Vendor Catalog
E. Product Catalog
You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)
A. Reject
B. Extend
C. Cancel
D. Activate
E. Delete
F. Renew
Which of the following features enables organizations to easily upgrade a standard version of their software to an enterprise version?
A. Software Entitlement
B. Software Edition
C. Software Assurance
D. Software Allocation