Vendor: ServiceNow
Certifications: ServiceNow Certifications
Exam Name: Certified Implementation Specialist - Field Service Management
Exam Code: CIS-FSM
Total Questions: 86 Q&As
Last Updated: Mar 17, 2025
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VCE
ServiceNow CIS-FSM Last Month Results
CIS-FSM Q&A's Detail
Exam Code: | CIS-FSM |
Total Questions: | 86 |
CertBus Has the Latest CIS-FSM Exam Dumps in Both PDF and VCE Format
CIS-FSM Online Practice Questions and Answers
A regional bank servicing its Automated Teller Machines (ATMs) is an example of what type of field service?
A. Reactive field service
B. Internal field service
C. External field service
D. Predictive field service
When configuring an appointment booking record producer, what must be enabled in order to display the appointment selection widget on the record producer?
A. Work order templates
B. Appointment booking service
C. Appointment booking variable set
D. Catalog definition
As it pertains to scheduling, what considers time between tasks, task dependencies, toll roads, and other specified time buffers?
A. Dispatcher Workspace
B. Dynamic Scheduling
C. Route Optimization
D. Geolocation
If geolocation is not enabled, the agent's starting position for a given day defaults to what?
A. The last task location for each field agent for a given day
B. The first task location for each field agent for a given day
C. The agent's home office location
D. The geographic coordinates returned from the agent's mobile device
Which of the following resources are critical for a successful implementation? (Choose ve.)
A. Chief Executive Officer
B. Customer Service Agent
C. Field service manager
D. Chief Information Officer
E. Field service agent
F. System Administrator
G. Dispatcher
H. Qualifier
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