Why would enterprise architects be interested in APM outcomes? (Choose two.)
A. Understand incident counts by application
B. Understand what software licenses need to be reclaimed
C. Understand the landscape of technology standards and lifecycle plans
D. View business capabilities supported by applications
What relationship type is used to describe a relationship between a business capability and a business application?
A. Used: Used by
B. Depends on: Used by
C. Provides: Provided by
D. Runs on: Runs
What key components of ServiceNow does APM leverage? (Choose three.)
A. Discovery
B. Service Mapping
C. Service Catalog
D. Application Services
E. HR
What are the three segments of the Business Application Costing Model? (Choose three.)
A. Business Processes
B. Manufacturers
C. Business Applications
D. IT Shared Services
E. Business Units
What is the name of the basic plugin for the APM application?
A. Application Portfolio Management
B. Business Planner
C. Financial Management for APM
D. Application Portfolio Management - ATF Tests
Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom-up, what ServiceNow application supports the first layer of CI Iinventory?
A. Discovery
B. Software Asset Management
C. APM
D. ServiceMapping
What customer stakeholder group would be interested in knowing the business value and health of applications?
A. ITSM Manager
B. Application Owners
C. IT Operations
D. Enterprise Architects
What information does Hardware Asset Management provide to support decisions about business applications and application services?
A. Software Lifecycle
B. Business Capability
C. Application Capability
D. Hardware Lifecycle