CBAF-001 Online Practice Questions and Answers

Which of the following only includes explicit corporate knowledge?

A. Skills, values, communities of practice.

B. Job descriptions, tasks, targets.

C. Culture, norms, historicaldata.

D. Style guides, procedures, processes.

Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?

A. Scenario analysis.

B. Protocol analysis.

C. Shadowing.

D. Activity sampling.

What do the arrow headed lines between activities represent on a business activity model?

A. Activity sequence

B. Logical dependency.

C. Functional optionality.

D. Flow of data.

Which of the following is an advantage to the host organization of using an internal consultant to conduct a business analysis project?

A. They will have a broad business perspective.

B. They will be familiar with the host organization.

C. They will only be paid when they are needed.

D. They will have a dispassionate view of the host organization.

Which of the following is likely to be an input into the Analysing the Needs' stage of the business analysis process model?

A. Shortlist of business options.

B. Validated requirements document.

C. The business case.

D. Agreed business activity model

Which of the following is a primary activity in the value chain?

A. Procurement.

B. Firm infrastructure.

C. Service.

D. Technology development.

What occurs at handoffs when two actors do not synchronize their work?

A. Errors.

B. Queues.

C. Functions.

D. Decisions.

Style guides, manuals and job descriptions are examples of what type of knowledge?

A. Explicit.

B. Implicit.

C. Tacit.

D. Organizational.