TK0-201 Online Practice Questions and Answers

To illustrate a point, the trainer uses a joke that the class does not understand. Which of the following should the trainer do next?

A. Attempt to save the situation by telling another joke

B. Pretend nothing happened and continue with the lesson

C. Retell the joke explaining its punch line

D. Decide not to use humor in future presentations

At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?

A. Contact the IT staff to determine when the Internet connection will be available.

B. Ask the learners to complete the evaluation form after returning to their desks.

C. Submit in the post-class report why evaluations were not complete.

D. Provide paper copies of the online evaluation to the learners.

When presenting a topic, which of the following is the BEST way to establish eye contact to ensure learner interest and participation?

A. Look around the room as to not intimidate any specific learner.

B. Briefly make eye contact with each learner as the instructor moves around the room.

C. Stop and look at each individual for a few seconds to let them know they are important to the class.

D. Avoid contact and focus on the media being used so the learners can do the same.

An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?

A. Read the comments to gain understanding of the low scores to find specific areas to work on.

B. Re-develop the course from scratch.

C. Practice the course in front of other instructors to receive direct feedback on how to improve.

D. Contact each learner and ask for clarity on their responses.

While the class is working on training modules, the instructor intermittently polls them to determine their pace in relationship to the daily objectives. Which of the following BEST describes what skill the instructor is demonstrating?

A. Determine and apply appropriate motivational strategies for individual learners.

B. Provide assistance for learners to identify and achieve initial, intermediate and terminal objectives.

C. Control the flow and timing of the course based on learner needs ensuring that objectives are covered.

D. Monitor learner comfort level during the use of participatory activities.

In a learner-centered environment, an instructor's role should be to present information and guidance which allows learners to:

A. Decide what skills they will achieve

B. Develop their concepts around the objective

C. Decide the objectives

D. Determine how they learn

During a lecture, learners continuously interrupt by asking each other questions over the topic. Which of the following should the instructor do to better assist the learners during the class?

A. Ask each learner to stop disrupting the lecture.

B. Open opportunities for learners to ask questions.

C. Have the learners removed from the lecture.

D. Discontinue the lecture until the learners are quiet.

While teaching in a virtual classroom, the trainer uses which of the following to mitigate disruptions?

A. Keep all interactions public within the virtual classroom.

B. Create a discussion forum for the trainer to use with the learners.

C. Use private chat rooms with trainer monitoring.

D. Force particular disagreements to be directed to the entire group.

While the trainer is performing administrative functions at a desk, a student approaches the trainer and asks a question. Which of the following employs active listening?

A. Stop working and focus on the student asking the question.

B. Continue working while listening to the student.

C. Focus on the student behind the one asking the question.

D. Stare at the student while listening to the question.

Which of the following allows the trainer to evaluate student progress easily and quickly?

A. Develop exams for the course using recognized and objective measurement principles.

B. Periodically ask students open-ended questions.

C. Ask students about the progress of the student next to them.

D. Require students to mark off a checklist of objectives once each is thoroughly mastered.

A trainer has just completed instruction on a seven-step process. The trainer tells a real- world story to the class and then asks the learners to identify which step of the process was used in that story. The trainer was effectivelyattempting to:

A. Identify a hidden eighth step.

B. Use listening techniques to understand learner questions.

C. Manage course flow.

D. Lead learners from recall to application.

During a lecture, an open-ended question is given to the class. A learner responds with an answer that is not completely correct. Which of the following would be the BEST way to give the learner the correct answer?

A. Explain to the learner that the answer was wrong, and then go through the correct answer. While explaining the incorrect answer, point out where the learner was wrong.

B. Repeat the learner's response, while explaining the areas of the question that were wrong, then asking the learner if they would change the answer to the correct response.

C. Focus on the parts of the answer that were correct. Next explain those aspects that were incorrect. Afterward, repeat those parts that were correct.

D. Ask another learner to explain why the answer given was incorrect, then repeat the learner's response. Ask the class to give other examples as to why this is incorrect.

During the introduction a student states an objective was not mentioned. The instructor finds that the objective is a personal objective of the student. Which of the following would be the MOST likely solution?

A. Meet with the student outside of class to discuss their interruption.

B. Direct the student to the course developer.

C. Explain that the course is pre-built and cannot be changed.

D. As time permits, include information about the missing objective.

The trainer and students have arrived at a location for training, via the use of various vehicles. A student is asking a question regarding parking validation. Which of the following would be the BEST response to this question?

A. Explain that the question is outside the scope of the course.

B. Use an open-ended question to the class requesting verification from students.

C. During the first break period assist the student in finding the answer.

D. Delay class while finding the correct person to answer the question.

Which of the following should a trainer do when excessive noise from the company break room is disturbing the students during an onsite training session?

A. Post signs in the break room asking for quiet.

B. Talk louder so that the students can hear more easily.

C. Report to the company and have the break room closed.

D. Work with the noise since the training is onsite.