Complete the sentence. To promote effective architectural activity within the enterprise, TOGAF 9 recommends the establishment of a(n) _____

A. Enterprise Architecture Capability

B. IT Governing Board

C. Program Management Office

D. Quality Assurance department

E. Service Management department

Which phase of the TOGAF ADM is the first phase directly concerned with the planning for the implementation of the target architecture(s)?

A. Phase D

B. Phase E

C. Phase F

D. Phase G

E. Phase H

Scenario Please read this scenario prior to answering the question You are serving as the Lead Enterprise Architect for a chain of convenience stores. The stores operate 24 hours a day and 7 days a week and use cloud-based point-of-sale (POS) technology to manage their sales and inventory. Cloud- based POS systems store all user data, including sales and inventory in a remote server. The cloud-based systems collect real-time data to support ordering and product selection decisions including the tailoring of product assortment based on sales history, customer demographics as well as the next day's weather forecast. In many cases, several stores are located in neighboring areas. This strategy makes distribution to each store cheaper, as well as making multiple deliveries per day possible. The stores also act as self-service delivery locations for a large online retailer which further increases the number of potential customers entering the stores.

An Enterprise Architecture practice exists within the company, with the CEO and CIO as joint sponsors. They have decided to adopt the TOGAF standard within the practice and the first project is to restructure the Enterprise Architecture so that it can better support the existing environment and accommodate future changes of strategy within the company.

The CIO has stated that the following issues also need to be addressed in the restructuring:

1.

They need to address problems with data quality and inconsistent data in order to support better decision making and analysis.

2.

The architecture should focus on the needs of the business, not technology

3.

To remain competitive, new products and promotions must undergo market trials before deployment across the retail chain. Information systems must be able to manage changes and updates without undue delays.

Refer to the Scenario. [Note: You should assume that the company has adopted the example set of principles that are listed and defined in TOGAF standard, Architecture Principles chapter. You may need to refer to the Architecture Principles chapter, section 20.6 (located in Part III) within the reference text in order to answer this question.]

You have been asked to identify the most relevant architecture principles for the current situation.

Based on the TOGAF standard, Version 9.2, which of the following is the best answer? [Note: The ordering of the principles listed in each answer is not significant.]

A. Requirements Based Change, Responsive Change Management, Data Trustee, Common Vocabulary and Data Definitions, Business Continuity

B. IT Responsibility, Data Security, Ease of Use, Service Orientation, Common Use Applications

C. Maximize Benefit to the Enterprise, Data Trustee, Data is an Asset, Responsive Change Management, Interoperability

D. Data is Accessible, Data is Shared, Interoperability, Requirements Based Change, Control Technical Diversity

Scenario:

Please read this scenario prior to answering the Question.

The ABC company is a mobile telecommunications company formed through a series of mergers and

acquisitions. They are yet to fully integrate the customer service systems for the most recent acquisitions,

and as result, customer service has been a major concern for the Chief Technology Officer. Results for the

last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn)

rate have fallen below the industry average.

The Corporate Marketing group has published some new findings about customer satisfaction. The

customers appear to be switching to AirLight, a competitor, because of superior customer service. The

company actually has better coverage in nearly all markets than AirLight, and good roaming agreements

that keep rates low for business travelers. But, customer satisfaction has remained low. The Business

Strategy group and the Enterprise Architecture group have conducted a high-level project to develop the

enterprise-wide strategic plan.

They have developed a business scenario which contains a good conceptual model of what needs to be

done, and also identifies the key requirements. This was used in preparing the proposal presented to the

Executive Council and the Corporate Board. The planning for the program has been underway for several

months. The company has selected TOGAF 9 as the basis for its Enterprise Architecture. The Corporate

Board has approved funding for a multi-million Euro conversion to transition to a packaged Customer

Service System. It is anticipated that the overall program will take five years to complete, but there are

some tactical projects that can commence immediately to address the situation.

The Executive Council has stated that the program should define specific initiatives to enable each

regional business unit to create an implementation of the Customer Service System. The implementation

must meet the needs of the business unit and still provide the information needed to enable major

improvements to the customer.

Refer to the Scenario

You are serving as the Lead Architect for the Performance and Integrity project of the Customer Service

System program.

The project has been chartered to address the architecture(s) required to support the Customer Service

System from an infrastructure perspective. At the present time, the project team is conducting an

architecture development project that is focused on the customer self-service capability, which was defined

as part of the earlier strategic planning activities. This capability will enable customers to access their

accounts, pay bills, request account reviews, and provision services from any web-enabled device.

The project team has gathered information about the self-service capability, developed a business

scenario, and used the results to define an Architecture Vision for achieving the capability.

You have been asked to recommend the course of action to complete the project.

Based on TOGAF 9, which of the following is the best answer?

A. In the remaining architecture definition phases, the project team should map out the capability in the Technology domain. In Phases E and F, the capability should be broken down into a set of Solution Building Blocks that define the Target Architecture. Where possible, the Solution Building Blocks should be drawn from the Architecture Repository. The completed Architecture Definition Document and the Implementation and Migration Plan will be submitted for approval. Upon approval, the architecture team will conduct Compliance Assessments to ensure that the Target Architecture is properly implemented.

B. In the remaining architecture definition phases, the project team should map out the capability across the Business, Information Systems, and Technology domains. In Phases E and F, the capability should be broken down into a set of increments that are sequenced into Transition Architectures that will lead to the realization of the Target Architecture. The resulting Solution Building Blocks will then provide the basis for the capability increment solutions. The completed Architecture Definition Document and the implementation end Migration Plan will be submitted for approval. Upon approval, the architecture team will oversee the implementation process through monitoring Architecture Contracts and by conducting Compliance Assessments.

C. In the remaining architecture definition phases, the project team should map out the capability across the Business, Information Systems, and Technology domains. In Ftiases E and F, the capability should be broken down into a set of increments that define the Target Architecture. The resulting Solution Building Blocks will provide the basis for the capability increment solutions. The completed Architecture Definition Document and the Implementation and Migration Plan will be submitted for approval. Upon approval, the architecture team will oversee the implementation process through monitoring Architecture Contracts and by conducting Compliance Assessments.

D. The remaining architecture definition work should be focused on mapping out the technology and infrastructure capability in the Technology domain. In Phases E and F, the capability should be broken down into a set of Solution Building Blocks that will be implemented to realize the Target Architecture. The Solution Building Blocks will provide the basis for the completed Architecture Definition Document that will be submitted for approval. Upon approval, the implementation team will conduct Compliance Assessments to ensure that the self-service capability is compliant with the overall Enterprise Architecture.

Which one of the following is NOT an objective for Phase C, Data Architecture?

A. Defining an architecture that can be understood by the stakeholders

B. Defining an architecture that is complete and consistent

C. Defining an architecture that is stable

D. Defining data entities that are normalized to minimize update anomalies

E. Defining data entities relevant to the enterprise

When using a cycle of the ADM to establish an Architecture Capability as described in TOGAF Part VII, which architecture would describe the infrastructure requirements?

A. Application Architecture

B. Business Architecture

C. Data Architecture

D. Technology Architecture

E. Transition Architecture

Complete the sentence. The Enterprise Continuum provides methods for classifying architecture artifacts as they evolve from.

A. Foundation Architectures to re-usable architecture assets

B. generic architectures to Oganization-Specific Architectures

C. generic solutions to Industry Models

D. generic architectures to reusable Solution Building Blocks E. Solutions Architectures to Solution Building Blocks

Which ADM phase starts with the receipt of a Request for Architecture Work from the sponsoring

organization?

A. Phase A: Architecture Vision

B. Phase B: Business Architecture

C. Phase H: Architecture Change Management

D. Preliminary Phase

E. Requirements Management

Which one of the following best describes the purpose of the Communications Plan?

A. To act as a deliverable container for artifacts created during a project

B. To ensure that information is communicated to the right stakeholders at the right time

C. To ensure that the results of a Compliance Assessment are distributed to the Architecture Board

D. To inform the Architecture Board of changes to the architecture

E. To show progression of change from the Baseline Architecture to the Target Architecture

According to TOGAF, which of the following best describes the purpose of a Compliance Assessment?

A. To ensure that architecture information is communicated to the right stakeholders at the right time

B. To govern the architecture throughout its implementation process

C. To provide a high-level view of the end architecture product

D. To show progression of change from the Baseline Architecture to the Target Architecture

Which one of the following best describes the purpose of ADM Phase E?

A. To define the initial implementation plans

B. To define the scope, identifying stakeholders and obtaining approvals

C. To develop the Technology Architecture

D. To manage requirements throughout the ADM

E. To perform architectural oversight for the implementation

Which one of the following is responsible for the acceptance and sign-off of an Architecture Compliance review?

A. Architecture Board

B. Architecture Review Co-ordinator

C. CIO

D. Lead Enterprise Architect E. Project Leader

Complete the sentence. In the Preliminary Phase, all of the following are part of preparing the organization to undertake successful enterprise architecture, except __________.

A. defining architecture principles

B. defining relationships between management frameworks

C. defining the enterprise

D. evaluating the enterprise architecture maturity

E. identifying stakeholders and their concerns

Which ADM phase provides architectural oversight of the implementation?

A. Preliminary Phase

B. Phase A

C. Phase E

D. Phase G

E. Phase H

Complete the sentence. The practice by which the enterprise architecture is managed and controlled at an enterprise level is known as____________.

A. Architecture governance

B. Corporate governance

C. IT governance

D. Portfolio management

E. Technology governance