The following are reasons why access to information is key. Which is not an ICM OOTB capability?
A. Capture and activation of information in the context of a case
B. Access to web based news sources
C. Access to critical content for decisions, as evidence in a case and as a source for deeper insights
D. Virtually 360-degree view of case information
Which common retention schedule gaps are resolved by the IBM Records and Retention Management solution?
A. Linkage of relevant legal citations to each of the record classes
B. Efficient management and application of their retention schedulesacross multiple jurisdictions
C. Enforce certified records management practices on electronically stored information
D. All of the above
Which of these are solutions available using Watson Content Analytics?
A. Customer Insight
B. Crime Analytics
C. Healthcare
D. All of the above
Which of the following could be classified as ROT Data?
A. Operational records that need to be retained
B. Records data hidden in piles of unstructured data
C. Trivial data that has no value to the company or the user
D. High-value company information that needs to be identified
In Malaysia Bii Maybank eliminated the time it takes to open a new account and dramatically increased customer satisfaction in the process. By how much did Bii Maybank reduce account opening time?
A. 22 percent
B. 33 percent
C. 41 percent
D. 60 percent
Which of the following best exemplifies how Content Collector achieves IT savings while also fulfilling legal and compliance obligations?
A. Integration with most common email platforms
B. Support for virtualizedinfrastructure
C. Common infrastructure for archiving email, file, and collaboration servers
D. Self-service for legal forensics
What is one way Case Manager supports dynamic case handling?
A. Case workers can view and start new tasks for a case "on the fly".
B. Case workers can close and reopen tasks as often as they want.
C. Work is routed to case workers based onbusiness rules.
D. Case workers can create comments on cases, documents, and tasks whenever they need.
Content Consolidation is best provided by:
A. IBM Content Manager
B. IBM Connections Enterprise Content Edition
C. IBM Content Foundation
D. None of the above
IBM Content Navigator is commonly referred to as:
A. An ECM plug-in
B. The Content Experience Platform
C. CN8
D. Caravan
Which of the following is NOT included in the IBM Records and Retention Management solution?
A. Advanced visualizations and machine learning technology for records classification to help organizations gain insight into data usage, data value, and clean up legacy data
B. A DoD V5015 Certified Records Management application which supports regulatory compliance for record keeping, automates records capture, records retention and disposition
C. Statement presentment and report management to generate a fast and significant ROI by reducing print and storage costs
D. An application to manage the global retention schedule, records taxonomy and legal citation library with auditing support for schedule changes and jurisdictional differences in the retention policy
Which is not a "Top of Mind" need for case interested executives?
A. Effectiveness of core LOB applications
B. Providing comprehensive visibility into process metrics, spend and customer satisfaction
C. Increasing IT spending
D. Adhering to regulatory compliance and maintaining proper controls and records
Which is a key benefit of the Legacy Data Cleanup Solution?
A. Identifies sensitive or toxic content
B. Archives data according to its value
C. Maintains a data map of the organization
D. Is a DoD 5015.2 certified recordsrepository
How does Datacap software assure that a new application has been entirely filled-in?
A. Datacap verification checks can review that data is populated in all key fields. If missing, it sends an email to branch personnel before the customer has left the branch
B. Datacap sends the file overseas to a team of verifiers who comb through each application
C. Datacap rules will not allow a document to be scanned unless it is filled in
D. Datacap provides a step-by-step guide for the customer to follow when filling in the form
What is IBM's market position in ECM?
A. Number 1 with 13% market share
B. Number 2 with 5% market share
C. Number 3 with 3% market share
D. Number 4 with 2% market share
Which of the following increases the cost and complexity of the collection process?
A. Employees undertaking their own collection process without organizational authorization.
B. The migration of enterprise data to unsecured personal mobile devices.
C. Arduous chain-of-custody documentation on diverse data sources, collection methods and rising information volumes.
D. Intensive post-review computational analysis.