A common characteristic of folksonomies is that they
A. Are somewhat slow to develop because of the initial planning required.
B. Arise in hierarchical environments where administrators can oversee them.
C. Feature strong bibliographic control provided by their formal structure.
D. Provide an opportunity for collaborative classification by multiple users.
The purpose of conducting a knowledge audit is to (Choose 2)
A. Identify knowledge assets, resources, and locations,
B. Resolve organizational and cultural knowledge issues,
C. Develop enhanced knowledge management solutions,
D. Determine the organization's knowledge needs.
Vital records are defined as records that are fundamental to the functioning of an organization and are necessary to continue operations during
A. Normal circumstances.
B. An external audit.
C. Extraordinary conditions.
D. Litigation.
The purpose of a separator sheet during document capture is to
A. Separate each page of a document in a batch.
B. Separate documents within a batch.
C. Ensure back pages in a batch are scanned.
D. Identify the last page of a document.
The following factors should be considered when retaining or archiving electronic information for an extended period of time. (Choose 2)
A. Operating system obsolescence
B. Degradation of storage media
C. 24/7 user support
D. Changes in backup frequency
Characteristic elements of case management include (Choose 2)
A. Investigation.
B. Incident management.
C. Extraction.
D. Knowledge management.
Digital rights management (DRM) provides which of the following? (Choose 2)
A. A system used to control access to copyrighted material using technological means
B. The use of authentication techniques to sign electronic documents and authorize electronic transactions
C. The controls for product authenticity, user fees, terms-of-use and expiration of rights
D. Implementation of laws regarding privacy of personal information in the workplace
Social tagging capabilities of enterprise social media are also referred to as
A. mashups
B. folksonomies
C. microblogging
D. cloud computing
What are responsible electronic data archiving practices? (Choose 2)
A. Quickly moving new information from the hard drive to offline magnetic tape storage
B. Using magnetic tapes, optical disks, or other removable media for offline storage
C. Preserving data permanently in offline storage
D. Referencing the records retention schedule
Knowledge Management should be seen as a (n) (Choose 2)
A. Ongoing practice.
B. Emerging market.
C. Toolset.
D. Discipline.
An international organization with regional finance departments suspects there are inconsistent processes. Which method should be used to identify inconsistencies and develop recommendations for change?
A. Business analysis
B. Content analysis
C. Performance analysis
D. Bandwidth analysis
When an organization develops a social media policy, it should include
A. Guidelines for grammar.
B. References to applicable regulations.
C. Access control procedures for social media.
D. A link to yearly risk-assessment reports.
Three organizations are collaborating on a project. The project has a distributed information architecture where information is distributed across many systems hosted by the different organizations. The team developed a list of system URLs and frequently-accessed information, but many team members still cannot readily locate information. The project manager asked the information manager to recommend a quick and relatively inexpensive solution that allows all team members to find information more easily. The information manager' s recommended solution is to
A. Use a standard taxonomy for all systems.
B. Develop a web portal for the project team.
C. Develop a federated search strategy that will integrate all systems.
D. Move all information to one Enterprise Content Management (ECM) system.
An organization uses capture technology to implement scan and index stations. Which of the following best describes the movement of scanned images to the index stations?
A. Workflow
B. Business process management (BPM)
C. Routing
D. Systems integration
Knowledge that is in people's heads is referred to as
A. Implicit
B. Tacit
C. Explicit
D. Extraneous