HP2-H08 Online Practice Questions and Answers

Which utility should be used to configure a WWAN device on an HP notebook?

A. HP Connection Manager

B. F10 Computer Setup Utility

C. Windows XP Zero Configuration Utility

D. HP Software Update Utility

Why should you validate the serial number on an HP notebook or desktop? (Select two.)

A. to verify the original computer configuration

B. to activate pre-installed software

C. to reactivate the operating system

D. to ensure that the product is covered under warranty

E. to enable HP applications

A customer has reported a potential safety issue with their HP computer. What should you do?

A. Confirm warranty coverage.

B. Escalate to HP for further investigation.

C. Try to duplicate the problem.

D. Repair the computer.

What is last step in the HP Six-Step Troubleshooting Methodology procedure?

A. Contact technical support

B. Check the warranty status

C. Implement preventive measures

D. Collect data from the error log

What is a function of High-bandwidth Digital Content Protection (HDCP)?

A. It enables you to view and store secure high-definition video and audio.

B. It provides the software to play secure high-definition content on non-HDCP compliant monitors.

C. It provides full surround sound audio and high-definition video capabilities to DVI connections.

D. It enables you to play secure high-definition content on a DVI monitor that is HDCP compliant.

A monitor is moved to a new computer. Upon power-up the screen message Theft Mode Enabled displays. How can you restore the monitor to normal operation? (Select two.)

A. Obtain the master PIN from the system administrator.

B. Disable the Theft Mode in HP Display Utility.

C. Enter the PIN in HP Display Assistant Utility.

D. Return the monitor to original computer and disable Theft Mode.

E. Press and hold the reset button on the back of the monitor.

Which statement about SATA technology is correct?

A. SAS hard drives can be connected to a SATA controller.

B. SATA hard drives can be connected directly to a SCSI controller.

C. SATA hard drives can be connected to a SAS controller.

D. SATA hard drives can be installed in a daisy chain configuration.

Which HP product line is best suited for a customer who uses a manufacturing computer- aided design program?

A. HP Tablet

B. HP TouchSmart PC

C. HP Mini Notebook

D. HP Personal Workstation

What does a multi-core processor configuration enable you to do?

A. install different types of memory in the same system

B. install processors of different speeds in one system

C. run multiple processes simultaneously

D. hot swap the CPUs

An HP computer might display a microcode error after you replace which component?

A. hard drive

B. memory

C. system board

D. CMOS battery

A customer reports no sound after Windows XP loads. What is the first step you should take to identify the cause?

A. Replace the system board.

B. Check the Device Manager.

C. Check for errors in the BIOS.

D. Start Windows in Safe Mode.

A system boots from a SCSI drive but after the addition of an IDE hard drive, the system no longer boots. What is the probable cause?

A. The IDE drive has defaulted to the first boot device in the system boot order.

B. The SCSI drive is not terminated properly.

C. SCSI and IDE devices cannot coexist in the same system.

D. The IDE drive and SCSI drive have the same device ID.

Which component has failed when the Power-On LED blinks red and beeps six times?

A. system board

B. system memory

C. video card

D. power supply

After installation of a new PC, the customer reports that it is running very slow over the network. What is the most likely cause?

A. The IP address is incorrect.

B. DHCP is disabled.

C. The memory needs to be replaced.

D. The Ethernet card has autonegotiated 10Mb speed.

An HP product carries a 3-3-3 warranty. What does this mean?

A. The product carries a 3 year parts, 3 year labor warranty, with no onsite service.

B. The product carries a nine year warranty on all parts, labor, and updates.

C. The product carries a 3 year parts, labor, and onsite service warranty.

D. The product carries an advanced replacement warranty.