C2070-586 Online Practice Questions and Answers

Which is NOT a difference between a development and production Case Manager environment?

A. Solutions may be modified in the development environment and should not be modified in the production environment.

B. Production Case Manager environments can take advantage of P8 distributed deployment and domain partitioning configuration options while development cannot.

C. In a development environment there must be a design object store and a target object store; in a production environment only target object stores are required.

D. In a development environment, Case Manager Builder is used to deploy solutions; in a production environment, Case Manager Administration Client is used to deploy solutions.

What is the recommended tool to move non-Case Manager assets such as custom eForms into a production environment?

A. Workplace XT

B. FileNet Enterprise Manager

C. FileNet Deployment Manager

D. Case Manager Administration Client

How do workflow and case properties get synchronized within a task?

A. A post condition needs to be added to sync the data fields.

B. A separate ICM system task completes the synchronization.

C. ICM automatically adds a post condition to sync the data fields.

D. They are automatically synchronized because they are named the same.

What are the three default spaces installed with IBM Case Manager?

A. Command space, Work space, and Search space.

B. Solution space, Work Pages space, and Case Step space.

C. Solution space, Case Pages space, and Step Pages space.

D. Solution Pages space, Pages space, and Case Step space.

If you want to display information about a single data point in relation to a series of data points, you should use which type of dashboard object?

A. Table

B. Chart

C. Indicator

D. Navigation Bar

Typically, in a production environment, you do not give users permission to create and manage spaces and catalog entries in Business Space. What function is used to hide these features of the client user interface?

A. Set the Business Space configuration setting com.ibm.mashups.lockeddown to true.

B. Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false.

C. Use FileNet Enterprise Manager to set LDAP security on the all users who should not have access.

D. Use the IBM Case Manager Administration Client to configure the security settings for Production groups and users.

How do you convert a solution to a template in Production?

A. Use IBM Case Manager Administration Client Import Solution Template function.

B. Converting a solution to a template applies only in the development environment.

C. Use IBM Filenet Enterprise Manager to copy the object to the Target object store.

D. Set the Business Space configuration setting com.ibm.mashups.Solutions to include your template name.

Which tool is used to create project areas?

A. Workplace XT

B. Case Manager Builder

C. Filenet Deployment Manager

D. IBM Case Manager Administration Client

What is the proper way to deploy a solution to production?

A. Case Manager Administration Client (CMAC) tool to Export UI Pages, CMAC tool to copy solution package to production, CMAC tool to deploy solution in production.

B. Mashup Center Space Manager to UI Export Pages, Workplace XT to copy solution package to production, FileNet Deployment Manager to deploy solution in production.

C. Case Manager Administration Client (CMAC) tool to copy solution package to production, CMAC tool to deploy solution in production, Mashup Center Space Manager to Export UI Pages.

D. Case Manager Administration Client (CMAC) tool to import the solution package into production, FileNet Deployment Manager to copy non-ICM assets into production, CMAC tool to deploy solution in production.

What can IBM Content Analytics be used for? (Choose two.)

A. Report on cases and tasks that are currently active.

B. Discover unexpected correlations between words and phrases.

C. Research trends in words and phrases that occur frequently across cases.

D. Get data on the average time to complete business tasks during a specific time interval.

E. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.

Which component provides access to IBM WebSphere ILOG JRules Business Rules Management System (BRMS) out of the box?

A. Case Builder

B. Case Manager Client

C. FileNet Process Designer

D. Case Manager Administration Client

What component of the Case Client interface can be used to insert a custom company logo?

A. Theme

B. Case Page

C. Case Toolbar

D. Custom Step Processor

A solution designer creates a custom page in Case Client. Before deploying the solution, he would like to configure the page to meet the following security requirements: 1. Prevent end users from changing the page layout. 2. Prevent end users from changing widget settings for widgets on the page. 3. Allow users to resize the widgets on the page. Which access rights should be configured by the solution designer?

A. Grant Read and Write access rights to the custom page via the Process Configuration Console.

B. Grant Edit access rights to the end users via Business Space Manager sharing action on the page.

C. Grant View access rights to the end users via Business Space Manager sharing action on the page.

D. Grant Full control ACL permissions to end users on the custom page in the Pages subfolder using FileNet Enterprise Manager.

What states does a case have?

A. New, Working, Initializing, Complete, and Failed

B. New, Waiting, In Progess, Complete, and Failed

C. New, Waiting, In Progess, Complete, Filed, and Archived

D. New, Initializing, Working, Complete, Failed, and Archived

Before a case property can be exposed to the Case Analyzer, what Content Engine events must be audited?

A. Creation Event, Deletion Event, Update Event

B. Change State Event, File Event, Update Event

C. Creation Event, Deletion Event, Checkin Event

D. Change State Event, Creation Event, Delete Event