Vendor: Cisco
Certifications: Cisco Certifications
Exam Name: Cisco Customer Success Manager (DTCSM)
Exam Code: 820-605
Total Questions: 161 Q&As ( View Details)
Last Updated: Mar 12, 2025
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VCE
Cisco 820-605 Last Month Results
820-605 Q&A's Detail
Exam Code: | 820-605 |
Total Questions: | 161 |
Single & Multiple Choice | 157 |
Drag Drop | 4 |
CertBus Has the Latest 820-605 Exam Dumps in Both PDF and VCE Format
820-605 Online Practice Questions and Answers
Who does a Customer Success Manager work with to overcome a technical solution adoption barrier encountered by a customer?
A. Customer Success Specialist
B. Technical Engineer
C. Sales Engineer
D. Solution Product Manager
What is a technical adoption barrier?
A. lack of integration with other products
B. underutilization of licenses
C. untrained customer user group
D. customer not measuring product value
The customer wants to increase the number of services in their portfolio and improve the time to launch these services. Which two business outcomes are appropriate? (Choose two.)
A. cost efficiency
B. employee satisfaction
C. time to market
D. business growth
E. sustainability
Which activity should happen after successful customer value realization?
A. Publish a case study that presents the customer success story.
B. Identify lessons learned and see how the engagement time can be shortened.
C. Fully engage in a feature planning session for the future.
D. Review usage, potential roadblocks, and bottlenecks to product engagement.
DRAG DROP
The customer wants to increase the utilization of their video conferencing system. Drag and drop the actions from the left into the correct sequence on the right.
Select and Place:
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Cisco 820-605 exam official information: This exam tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers, implement adoption frameworks and interpret customer usage data.