7392X Dumps

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Avaya 7392X dumps - 100% Pass Guarantee!

Rating: 4.8

Vendor: Avaya

Certifications: Avaya Certifications

Exam Name: Avaya Aura Call Center Elite Implementation

Exam Code: 7392X

Total Questions: 61 Q&As ( View Details)

Last Updated: Mar 18, 2025

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7392X Q&A's Detail

Exam Code: 7392X
Total Questions: 61
Single & Multiple Choice 61

7392X Online Practice Questions and Answers

Questions 1

For a Split Day report, how many days of historical data are shown in the Basic Call management System (BCMS)?

A. 5

B. 1

C. 2

D. 3

E. 7

Show Answer
Questions 2

Refer to the exhibit.

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable "A"?

A. 9432

B. 876549432

C. 3876

D. 87654

Show Answer
Questions 3

Which component handles the features of Avaya Aura?Call Center Elite?

A. Presence Services

B. Media Server

C. Session Manager

D. Communication Manager

Show Answer
Questions 4

If an agent has the skills to handle one call:

Call 1, with priority 3 that is queued for 10 minutes with skill level 5 Call 2, with priority 3 that is queued for 15 minutes with skill level 10 Call 3, with priority 5 that is queued for 15 minutes with skill level 15 Call 4, with priority 1 that is queued for 15 minutes with skill level 15

Under the skill level handling preference, which of the calls will the agent handle first?

A. Call 1

B. Call 2

C. Call 3

D. Call 4

Show Answer
Questions 5

Which statement describes the purpose and function of a hunt group?

A. It is a group of agents that all have the ability to answer specific calls.

B. It is a group of VDNs that receive calls and pass to a vector.

C. It is a group of extensions that receive calls to a specific telephone number.

D. It is a group of skills that an agent has to manage specific calls.

Show Answer More Questions

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