700-039 Online Practice Questions and Answers

Which three statements are reasons why customers consider Cisco as their collaboration solutions partner? (Choose three.)

A. The Cisco collaboration portfolio is built on open standards and stands for collaboration interoperability.

B. The Cisco collaboration portfolio is exclusive to software rather than hardware solutions.

C. The Cisco collaboration portfolio is creatively designed with a single solution model that fits all customer choices.

D. Cisco has the most comprehensive collaboration portfolio and flexible delivery model offerings in the market.

E. Cisco is the market leader with the best-in-class telephony, conferencing, and video solutions.

F. The Cisco comprehensive and flexible collaboration portfolio is lowest-priced option when compared to competitors

Which option leads to the development of high-level and detailed customer designs?

A. Mapping collaboration maps with the customer's existing solutions

B. Mapping collaboration maps with the customer assessment procedure

C. Mapping collaboration maps with the customer business model

D. Mapping collaboration maps with the Cisco Collaboration Architecture solutions

Which three statements are benefits of a financial analysis? (Choose three.)

A. It uses ROI measures that are always accepted by other stakeholders or the CFO.

B. It increases the size of the deal and the potential services revenue

C. It highlights strategic and tactical benefits.

D. It requires minimal resources and is risk-free

E. It encourages the customer to examine Cisco Unified Communications in more detail.

F. It is a simple process and it can be completed in time, well within the sales cycle.

Which two customer statements present business ROI? (Choose two)

A. With Cisco Collaboration, we can deploy Extension Mobility, which will allow employees to "touchdown" at any workspace

B. With Cisco Collaboration, we will engage quicker with third-party suppliers and will shorten go-tomarket time for innovative products globally

C. A Cisco Collaboration Architecture will improve our company's morale

D. Cisco Telepresence can integrate with our existing video infrastructure

E. Cisco Collaboration helps us to increase the productivity of our sales force and to gain new revenue

streams through new customers

Which two options apply when you have a meeting with the telecommunications manager of an organization? (Choose two.)

A. The telecommunications manager is concerned about how collaboration affects network management

B. The telecommunications manager is exclusively concerned with day-to-day issues, such as reporting, security, reliability, training, and processes.

C. The telecommunications manager could be resistant because the IT department gets authority over the new system.

D. The telecommunications manager's major concern is the cost of the solution

E. The telecommunications manager may have a long-standing relationship with a PBX competitor

Which two statements about how PBX architectures compare to Cisco Unified Communications are true? (Choose two.)

A. A PBX architecture offers advanced, integrated applications such as presence and integrated video.

B. Cisco Unified Communications offers advanced, integrated applications such as presence and integrated video.

C. Cisco Unified Communications provides historical reporting, unlike traditional PBXs.

D. Cisco Unified Communications decreases costs of MACs

E. A PBX offers increased security.

Which three options are assessment types for gap analysis? (Choose three.)

A. Architectural assessments

B. Operational assessments

C. Business assessments

D. Outsourcing assessments

E. Technology assessments

F. Virtualization assessments

In which layer of the Cisco Collaboration Architecture do you find session and content management?

A. Collaboration applications layer

B. Endpoint device layer

C. Infrastructure layer

D. Collaboration services layer

The customer satisfaction index is an important business Key Performance Indicator Which building block of the business model references that KPI?

A. Channels

B. CRM

C. Key activities

D. Customer segments

Which two of the following are reasons why it is important to clearly understand a customer's business model when preparing the Cisco Collaboration Architecture proposal for that customer? (Choose two.)

A. It unveils the weaknesses of the customer's business model

B. It defines CapEx and OpEx parameters for easier definition of value proposition.

C. It presents how collaboration can increase efficiency and value creation.

D. It helps to show how to improve ROI and TCO, and align them with Cisco Collaboration Architecture.

E. It helps to link Cisco Collaboration Architecture directly to that business model

Which of the following is a main business requirement in the financial services industry?

A. Reduce time to market for new innovative financial products

B. Integration of financial trading applications at the desktop

C. Customer retention

D. High-performance trading

E. Lower IT expenses through virtualization

Which sequence of steps is correct for mapping business drivers with collaboration solutions?

A. Ask questions; present collaboration solution; map business drivers with collaboration solutions; aggregate the business drivers.

B. Ask questions; map business drivers with collaboration solutions; aggregate the business drivers; present collaboration solution.

C. Ask questions; map business drivers with collaboration solutions; present collaboration solution; aggregate the business drivers.

D. Ask questions; aggregate the business drivers; map business drivers with collaboration solutions; present collaboration solution.

You are discussing unified communications applications with a customer. The same customer has also been approached by ShoreTel. The customer feels that the ShoreTel solution lacks complexity and is easy to use.

Which response is best in this situation?

A. Cisco provides a converged architecture that is simple and easy to use.

B. Cisco provides a complete solution and superior applications, therefore the complexity increases.

C. The Cisco solution is complex, but Cisco has certified partners to provide practical advice and hands-on expertise.

D. Cisco continuously enhances interfaces to simplify system administration and provide ease-of- use.

Which statement about Medianet is true?

A. Medianet enables integration of video infrastructure with network infrastructure.

B. Medianet enables Cisco Collaboration network management

C. Medianet is an intelligent network that is optimized for rich media

D. Medianet is the network infrastructure layer of video networks

Which two are benefits of the Cisco Unified Communications Mobile Solutions? (Choose two)

A. Ability to join Cisco WebEx meetings remotely with a variety of smart phones

B. Implementing the Cisco Unified Wireless IP Phone 7925G-EX as a full-featured GSM phone

C. Ability to keep mobile/cellular costs under control

D. Ability to avoid all cellular charges

E. Deployment simplicity