650-251 Online Practice Questions and Answers

Which optimize phase service component assesses the current state of the network management infrastructure of a customer to identity issues and opportunities that lead to recommendations for improving the ability to manage their Cisco Unified Communications system?

A. Deployment Assessment

B. Technology Assessment

C. Security Assessment

D. Operations Assessment

Which service component in the design phase describes developing a detailed, site-specific plan for implementing the new technology system or solution?

A. Implementation Plan Development

B. Detailed Design Development

C. Systems Acceptance Test Plan Development

D. Staging Plan Development

Which of the following phases includes identifying and documenting customer business requirements?

A. Prepare

B. Initiate

C. Design

D. plan

Which of these statements most accurately describes the technology strategy development service component in the Cisco Unified Communications prepare phase?

A. It compares the Cisco Unified Communications solution systems functions and features to the customer operations.

B. It analyzes the customer business requirements and recommends an appropriate Cisco Unified Communications solution to meet business requirements.

C. It assesses and documents the business requirements for end-user service delivery.

D. It identifies the customer business requirements to match a model Cisco Unified Communications solution.

Which of the following phases represent the Cisco Lifecycle Services approach ?

A. Presales, Project Planning, Development, Implementation, Operations Testing and Operations Sign-off

B. Initiation, Planning, Analysis, Design, Development, Implementation, Operations and Maintenance

C. Project Planning, Site Assessment, Risk Assessment, Solution Selection and Acquisition, Testing and Operations

D. Analysis, Design, Development, Testing, Implementation and Production

E. Prepare, Plan, Design, Implement, Operate and Optimize

In the Implement Phase, the operations implementation service component includes which of the following tasks?

A. Provides an objective means of measuring system operability and functionality

B. Provides technical Assistance to Customers in resolving complex issues and for replacement hardware when needed

C. Installs, Configures, tests and commissions tools and processes in accordance with the customer's operations implementation plan

D. Provides the customer with information indicating the customer-specific design requirements and configurations

Which the Operate phase, which two tasks are contained in both the track events and report on system and the notify and escalate incidents activities? (Choose two.)

A. Have Customer sign operational support letter of understanding

B. Perform Device Discovery

C. Define work Breakdown structure

D. Send electronic notification of events automatically

E. Record Events as incidents within a ticketing system

F. Log Network Events

Your work as a network technician at Certkiller .com. Your boss, Mrs. Certkiller, is interested in Readiness

Assessment activities. You are required to select the correct five.

Choose five.

A. Circuit analysis

B. Onsite operational assessment

C. Call processing Assessment

D. Perform Application Assessment Gap Analysis

E. Security Analysis

F. Data and Voice Infrastructure Site Surveys

G. Traffic Analysis

H. Perform Voice and Data Gap Analysis

Certkiller .com requires Cisco CallManager and Cisco MeetingPlace to accomplish business and technology goals. Which tow activities must be conducted during the system Designing Workshop?

A. Design Rich Media System

B. Design Call Control System

C. Design Messaging System

D. Design Network Management and Operations Infrastructure

E. Design Agent and Supervisor Desktop Configurations

In the operate phase, the task of analyzing process exceptions belongs to which service component?

A. Problem Management

B. Incident Management

C. Change Management

D. Service Assurance

E. Security Administration

Which two tasks are executed in the service assurance service component within the operate phase? (Choose two.)

A. Send internal/external surveys

B. Prepare a service readiness report

C. Analyze process exceptions

D. Review remediation plan from operational assessment

Which two service components are part of the Cisco Unified Communications plan phase? Select two.

A. Account Planning

B. Site Readiness Assessment

C. Operations Readiness Assessment

D. Proof of concept

E. Proposal Development

Which service component if detailed design development includes completing the Cisco Unified Communications station review template and ensuring that user groups have the right set of features, functions, dialing capabilities, and applications?

A. Device-Level Design

B. System Design Workshop

C. Feature and Functionality Design Workshop

D. Physical Design Workshop

Which service component includes preparing for the Cisco Unified Communications customer demonstrations and presenting an overview of the applicable solutions?

A. Present an Overview of the Design

B. Conduct Administrator and End-User Trainging

C. Customer Educations

D. Proof of concept

The design call control system activity is part of which Cisco Unified Communications service component in the design phase?

A. Operations Design Workshop

B. System Design Workshop

C. Device-Level Design Workshop

D. Physical Design Workshop