Printable PDFCisco 642-241 dumps - 100% Pass Guarantee!
Vendor: Cisco
Certifications: Cisco Certifications
Exam Name: Unified Contact Center Enterprise Design (UCCED)
Exam Code: 642-241
Total Questions: 130 Q&As
Last Updated: Mar 18, 2025
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642-241 Q&A's Detail
| Exam Code: | 642-241 |
| Total Questions: | 130 |
CertBus Has the Latest 642-241 Exam Dumps in Both PDF and VCE Format
- Cisco_certbus_642-241_by_bemoz_110.pdf
- 221.59 KB
- Cisco_certbus_642-241_by_Haydez_from_Nigeria_122.pdf
- 221.5 KB
- Cisco_certbus_642-241_by_Piet_Piraat_125.pdf
- 221.75 KB
- Cisco_certbus_642-241_by_sahib_108.pdf
- 221.52 KB
- Cisco_certbus_642-241_by_Erwan_125.pdf
- 221.99 KB
- Cisco_certbus_642-241_by_twotrio_106.pdf
- 221.79 KB
642-241 Online Practice Questions and Answers
How does Cisco Unified Contact Center Enterprise provide security to the system?
A. Microsoft Windows Active Directory is used to control access to the system.
B. Microsoft SQL Server accounts and logins for all users are used to control access to the system.
C. Cisco Synchronization Service is used to control access to the system.
D. Administrator accounts for the system are encrypted and kept in the Cisco Unified Contact Center Enterprise database to control access to the system.
Under which circumstances can the visible and private networks be converged in the Cisco Unified Contact Center Enterprise system?
A. when QoS is enabled on both networks
B. in cases in which there is gigabit bandwidth between sites
C. under no circumstances
D. when the Cisco Catalyst switch has dual power supplies
Which one of the following types of traffic from the PG to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?
A. configuration requests
B. skill group data
C. routing and DMP control traffic
D. Real-Time Monitoring
When is a call type assigned to a call in the Cisco Unified Contact Center Enterprise system?
A. when the call is routed to an agent
B. when the call is first post-routed from Cisco Unified Communications Manager
C. when the call terminates and data is written to the Cisco TCD table
D. when a call-routing script hits the first Queue to Skill Group node
Which failure scenario in the Cisco Unified Contact Center Enterprise solution would stop all processing and routing of contact center calls?
A. ICM Call Router Side A fails at the same time that ICM Logger Side A fails.
B. ICM Call Router Side A fails at the same time that ICM Logger Side B fails.
C. ICM Call Router Side B fails at the same time that ICM Logger Side A fails.
D. ICM Call Router Side B fails at the same time that ICM Logger Side B fails.
E. ICM Call Router Side A fails at the same time that ICM Call Router Side B fails.
F. ICM Logger Side A fails at the same time that ICM Logger Side B fails.
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