500-301 Online Practice Questions and Answers

Which option lists the Cisco Spark Flex Support plans that offer 24x7 Cisco Technical Assistance Center phone support with a 30 minute response time?

A. Premium

B. Enhanced and Premium

C. Enhanced

D. Basic

Which connector in a Cisco Spark Hybrid deployment can create a Cisco Spark room and WebEx Scheduled Meeting simply by adding @Spark and @WebEx in the "location" field of the meeting window?

A. calendar connector

B. call connector

C. directory connector

D. management connector

Which statement about how a Cisco WebEx personal meeting room can be accessed is true?

A. The video address and URL is emailed to participants because it changes between scheduled sessions.

B. The video address, URL, and call-in number is emailed to participants because it changes between scheduled sessions.

C. The video address and URL never changes between scheduled sessions.

D. The video address, URL, and call-in number never changes between scheduled sessions.

Which capabilities in its products does Cisco focus on to differentiate themselves from other vendors?

A. intelligent features and great design only

B. delightful user experience and intelligent feature only

C. great design, delightful user experience, and intelligent features

D. great design only

What is a Spark Room?

A. UC VoIP and video phones that are associated with a user

B. video endpoints that are associated with a location

C. video endpoints that are associated with a user

D. video endpoints that are associated with a user or location

Which result occurs when you leave your Cisco WebEx Personal Room meeting?

A. All other participants are disconnected, even if another participant is made the host.

B. AII other participants are still connected.

C. AII other participants are still connected, even if another participant is made the host.

D. AII other participants are disconnected, unless another participant is made the host.

Which statement best describes Cisco WebEx Meeting Center?

A. It supports high-definition video at 1080p30 resolution using the H.264 codec.

B. It is a premium cloud-based product in the Cisco portfolio

C. The audio connection can be deployed only with a dedicated phone using the dial-in feature across the Public Switched Telephone Network.

D. lt is an on-premises Software-as-a-Service solution.

Which statement about starting a Cisco WebEx Personal Room meeting is true?

A. Alternate hosts can start Personal Room meetings by phone.

B. Meeting that are set to lock automatically must be started using the WebEx application.

C. The host PIN is not needed to start a meeting as long as the access code is entered.

D. You can lock or unlock meetings by phone.

Which option do you use to set alternate hosts in your Cisco WebEx Personal Room?

A. You can allow anyone with a host account on your site to be alternate hosts or no one.

B. You can specify one or more individuals to be alternate hosts, or you can allow anyone with a host account on your site to be alternate hosts.

C. You can specify anyone to be alternate hosts, whether or not they have a host account on your site.

D. You can specify only one or more individuals to be alternate hosts.

Which factor has kept customers from turning away from contact centers in the past?

A. poorly designed scripts

B. ineffective IVR designs

C. speaking to a representative

D. automated systems

In which ways can your Cisco WebEx account be accessed?

A. WebEx productivity tool and email client plug-ins

B. web portal, WebEx productivity tool, and email client plugins

C. web portal and email client plug-ins

D. web portal only

Which Spark endpoint works in rooms with up to 14 people?

A. Cisco Spark Room Kit Plus

B. Cisco DX80

C. Cisco 8865

D. Cisco IX5000

Which option is a way to join the Personal Room meeting of another person?

A. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the host's username.

B. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the meeting ID.

C. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the company's name.

D. Go to your WebEx site and enter the host's host ID for the Personal Room, which is often the host's PIN.

Which option is an important advantage to using Cisco WebEx Event Center?

A. You can track results and send follow-up emails automatically.

B. You can host personal one-on-one sessions.

C. You can engage participants with breakout sessions.

D. You can offer support with the click of a button.

From which audio phones can you start a WebEx Personal Room Meeting?

A. cell phone and VoIP phone

B. PSTN phone, cell phone, and satellite phone

C. VolP phone, PSTN phone, and satellite phone

D. cell phone, VoIP phone, and PSTN phone