37820X Online Practice Questions and Answers

What is the VantageTM Voice Assistant?

A. An optional licensed feature for any Vantage device

B. A Vantage application from the Apple app store

C. A Vantage application for the K155

D. A Vantage application from the Google Play store

You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business. Based on these factors, which IP OfficeTM deployment model would meet the customer requirements?

A. Private Cloud

B. Public Cloud

C. Hybrid Cloud

D. On-Premise

Your customer wants WIFI connectivity.

What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A. J179

B. J169

C. J139

D. J129

Your customer wants to create wallboards.

In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?

A. Realtime

B. Voice Recording Library

C. Custom reports

D. Agent Dashboards

Your customer wants to edit the standard reports.

In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change

some of the 50 standard reports?

A. Recording Library

B. Agent Dashboards

C. Realtime

D. Custom reports

With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?

A. One user with Office Worker licence, one user with Power User licence

B. Two users with Avaya Equinox?Meetings Online virtual meeting rooms

C. Two users with Avaya Equinox?Conferencing host licences

D. Two users with Power User licences

Refer to the Scenario:

Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP. Which feature brings added value to your solution without incurring any additional cost to the customer?

A. On demand call recording and reporting for any user

B. HTML based call accounting reports

C. Meet-me audio conferencing

D. Centralized management of wired network switches

Refer to the Scenario: Bittersweet Coffee Company (BCC).

When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs. Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?

A. Avaya Session Border Controller for Enterprise

B. 1600 series telephone sets

C. Avaya one-X Mobile

D. Voicemail Pro

Refer to the Scenario: IT-FAC.

You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for

Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP

OfficeTM and using the built-in firewall is not a best practice.

What is the reason for using the SBCE to terminate SIP trunks?

A. It provides NAT Traversal not available with direct termination.

B. It stops attacks and hacks before entering the private network.

C. It provides VPNIess remote worker functionality for 1600 endpoints.

D. It allows registration and authentication to be done in the core of the network.

You are working with a customer to migrate them to an Avaya Midsize solution with IP OfficeTM. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month. Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?

A. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.

B. Digital trunking requires an SBCE for security.

C. The cost for nine analog trunk ports versus a single digital trunk port.

D. Digital trunking needs VCM channels and analog trunks do not-

Which statement describe the competitive advantages of the Avaya Midsize Solution?

A. It focuses on the customer's IT relevant needs.

B. It Is available in more deployment options than other major vendors.

C. It supports a broader range of endpoints types.

D. It delivers a lower total cost of ownership compared to all major vendors.

Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications. In the area of cloud communications, which characteristic is associated with midsize businesses?

A. They decrease solution complexity by reducing features.

B. They will gain greater flexibility.

C. They can shift to cloud storage for data and Information.

D. They Improve and extend the mobile infrastructure.

Which license is only available In a CapEx model?

A. ASBCE

B. AWFOS

C. Analog user

D. Digital user

Refer to the Scenario: HandH Ticket.

The HandH Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura? In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

A. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

B. The IP Office can be virtualized in either a Nutanix or a VMware environment.

C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.

D. IP Office uses many of the same components and applications such as SBCE and System Manager.

Refer to the Scenario: HandH Tick.

Based on the HandH Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

A. A high availability deployment on three Dell servers

B. A high availability deployment on two Dell servers

C. A high availability deployment on two Portwell Cad servers

D. A virtualized high availability Hyper-V deployment