220-1001 Online Practice Questions and Answers

A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?

A. There are conflicting DHCP servers on the network

B. There are conflicting ARP records

C. There are conflicting gateways on the network

D. There are conflicting IP protocols

The IT department recently upgrade client computer for the graphics department. A user reports the new computer has not worked since up. It , makes unusual sound when pressing the power button.

A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but display the message NO source. Which of the following BEST explains the cause of this problem?

A. There is insufficient power to the computer

B. There is back screen on system boot.

C. The computer is overheating.

D. The error beep codes on POST.

Which of the following IEEE 802.11 standards includes the use of MIMO technology?

A. 802.11a

B. 80211b

C. 802. 11gt

D. 802. 11n

The ability for new computers to be automatically connected to the network is provided by the:

A. DHCP server

B. DNS server

C. proxy server

D. TACACS server

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

A. Remove the case and organize the parts.

B. Document the screw locations.

C. Search the Internet for repair tutorials.

D. Consult colleagues for advice.

E. Place the device in rice for a few days.

A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?

A. Bezel

B. Hinge

C. Motherboard

D. Digitizer

A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just before the lamp turns off. Which of the following MOST likely need to be performed? (Choose two.)

A. Reset the lamp life counter

B. Replace the cooling fan

C. Adjust the brightness

D. Update the laptop video driver

E. Install a higher lumen lamp

F. Change the video resolution

A user asks a technician for recommendations for building a gaming computer. The user has already ordered a high-end power supply, motherboard, and CPU. Which of the following recommendations would the technician MOST likely make for this configuration? (Choose three.)

A. NVMe drive

B. Gigabit NIC

C. Webcam

D. Dual monitors

E. Graphics processing unit

F. RAM

G. Virtual reality headset

H. Hybrid SSD/HDD drive

A technician sets up 100 VMs networked in a cloud environment. Which of the following.

A. PaaS

B. DBaaS

C. laaS

D. SaaS

A technician is building a custom desktop and has loaded an OS through PXE boot The technician configures the OS, but the computer will not start up. Which of the following must be modified to allow the computer to start up?

A. Secure boot configurations

B. Internal connectors

C. Bootini file

D. Boot options

E. Front panel connections

A technician configures a new printer to be accessible via a print server After setting up the printer on a Windows client machine, the printer prints normally However, after setting up the printer on a macOS client machine, the printer only prints garbled text Which of the following should the technician do to resolve this issue?

A. Add a macOS-compatible print driver to the printer object on the print server

B. Configure the Windows client to share the printer with the macOS client

C. Set the printer on the macOS client to connect to the print server via IPv6

D. Ensure the network time of the macOS client matches that of the print server.

A SOHO user wants a multifunction device to be set up for the office printer. Additionally, scanning and fax capability must be set up for office employees only. Guest WiFi access will open.

Which of the following configuration changes will BEST meet the user's request? (Choose two.)

A. Enable user authentication.

B. Disable remote printing.

C. Configure the print server.

D. Enable cloud settings.

E. Disable the wireless network.

F. Connect to a wired network.

A technician is setting up a multifunction printer in an enterprise Users of this device regulatory print documents containing PII. Which of the following settings has the GREATEST security implications for the technician to consider?

A. AirPrint

B. Network sharing

C. Hard drive caching

D. Bluetooth settings

A user's monitor is not displaying video. A technician checks the power to the monitor and sees the power light is lit. Which of the following should the technician do NEXT?

A. Check the video card on the computer.

B. Check the resolution is set to a known good resolution.

C. Check the video cable connection.

D. Check the digitizer of the monitor.

A user reports that a laptop display is too dim. Which of the following would be the BEST troubleshooting step for the technician to perform?

A. Turn up the screen's refresh rate.

B. Update the video driver to the latest version.

C. Use the hot key to adjust illumination levels.

D. Uninstall and reinstall the video driver.