1Z0-562 Online Practice Questions and Answers

A service agreement's Primary Rate Schedule is linked to two Sub Rates.

A bill segment is created for the service agreement for the period January 1, 2010 to February 1, 2010.

The Primary Rate Schedule has a rate version effective on January 1, 2009 and another effective on January 15, 2010.

How many bill calculation headers will be created for the bill segment?

A. one

B. two

C. three

D. four

E. five

Which three statements are correct in reference to Case Types? (Choose three.)

A. It defines the possible states its cases can pass through.

B. It defines the template for outgoing letters.

C. It defines multiple initial states.

D. It defines additional fields to be entered as part of the case.

E. It defines if a Responsible User is required.

What information appears when you click the Help button in the Action Bar when using the "classic" (or non-Fusion) user interface?

A. contact information about the specific implementation

B. information for a specific zone

C. an index of Control Central information

D. context-sensitive information

E. information for a specific portal

Which two statements describe when register readings for a meter get marked for High and/or Low review? (Choose two.)

A. When the register details for a meter are loaded into the staging tables

B. When the register readings for a meter are created online

C. When the MUP2 batch process creates the register readings for a meter

D. When the register readings for a meter are updated

E. When the TD-HILO batch process is executed

Which entity or entities can specify Eligibility Criteria Groups?

A. Order

B. Campaign

C. Package

D. Campaign and Package

E. Order, Campaign, and Package

What is used to describe a group of tables that hold an object's physical data?

A. Maintenance Object

B. Business Object

C. Character Large Object (CLOB)

D. Data Area

E. Basic Large Object (BLOB)

Which level provides security authentication when logging into Oracle Utilities Customer Care and Billing for production supported environments?

A. User Interface Tier

B. Web Server

C. Application Server

D. Database Server

E. Web and Application Server

When a bill is completed, bill messages can be retrieved from many sources. Which three are valid sources? (Choose three.)

A. Account

B. Service Agreement Type

C. Meter Read's Remark

D. Account's Customer Class

E. Bill Segment Type

How many bill segment-related financial transactions do pay plans have?

A. one

B. depends on the number of bills that will contain the customer's pay plan commitments

C. depends on the number of payments that is part of the pay plan

D. none

E. unlimited

What can cause a bill segment to have multiple bill calculation headers?

A. multiple Rate Versions

B. proration at Rate Component level

C. proration at Bill Factor level

D. multiple Scheduled Read Dates covered by the bill period

E. multiple service agreements being covered by a bill segment

Business Object rules will not work if the _______ algorithm is not plugged into the Maintenance Object.

A. Revision Control

B. Determine BO

C. Audit

D. Determine MO

E. Determine BS

Meter reads may be estimated when a read for billing cannot be located or for determining high and/or low limits to check a meter read's reasonableness. Which administration object specifies the algorithm that estimates consumption?

A. Trend Class

B. Bill Segment Type

C. High Low Factor

D. Trend Area

E. Installation Options

Which three options correctly describe what the To Do Type controls? (Choose three.)

A. the To Do list on which the entry appears

B. the roles to which an entry may be assigned

C. the algorithms used to perform To Do-specific business rules

D. the Users that can be assigned to a To Do Entry

E. defining Control Central Alerts

Which two step types can invoke a business service directly when configuring scripts? (Choose two.)

A. Edit Data

B. Invoke Business Object

C. Invoke Business Service

D. Invoke Service Script

E. Invoke Plug-In script

Which step type allows you to invoke another Business Process Assistant (BPA) script and assumes that the original script has completed execution?

A. Perform Script

B. Transfer Control

C. Invoke Service Script

D. Go To Step

E. Press a Button