Printable PDFOracle 1Z0-325 dumps - 100% Pass Guarantee!
Vendor: Oracle
Certifications: Oracle Certifications
Exam Name: Oracle RightNow Cloud Service 2016 Implementation Essentials
Exam Code: 1Z0-325
Total Questions: 86 Q&As
Last Updated: Mar 16, 2025
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1Z0-325 Q&A's Detail
| Exam Code: | 1Z0-325 |
| Total Questions: | 86 |
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1Z0-325 Online Practice Questions and Answers
When building an agent script with the pages and page structure as shown below, you need to take an agent from Page 3 to Page 1. There is no navigation menu in the script because you are controlling it with rules.
Which two rule actions can be used to meet this requirement? (Choose two.)
A. Page Rule: Go to previous page
B. Page Rule: Go to certain page
C. Script Rule: Fire an Exit event
D. Page Rule: Go to next page
E. Page Rule: Go to beginning of script
F. Script Rule: Fire a name event
Your customer would like to automatically create incidents for any comments created on Social Media sites.
Which two Social Media options are available to create incidents in Oracle Service Cloud? (Choose two.)
A. Google Plus Comments
B. Instagram Comments
C. Facebook Public Personal Page Comments
D. Twitter Public Comments
E. YouTube Comments
F. Twitter Private Messages
G. Facebook Fan Page Comments
You want to find all Message Base entries that include the two words "create" and "incident." Which is the correct format for your search in the KEY field?
A. create%incident
B. %create% | %incident%
C. %create incident%
D. %create% and %incident%
E. %create%incident%
When using standard reports within the Analytics module there is a limit to what can be edited in each report.
Select the two items that are editable on a standard report. (Choose two.)
A. Permissions. Graphs
B. Column Headings
C. Report Heading
D. Schedules
E. Non Selectable Filters
You are creating several new standard text entries and want to use variables in your standard text.
What is the difference between "Variable" and "$"?
A. $ allows the agent to enter a value and Variable is a fixed value.
B. $ pulls in a dynamic value from the database and Variable allows the agent to enter a value.
C. Variable is a fixed value and $ pulls in a dynamic value from the database.
D. Variable pulls in a dynamic value from the database and $ allows the agent to enter a value.
E. Variable pulls in a dynamic value from the database and $ is a fixed variable.
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- BM
- Mar 16, 2025
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