1Z0-1003 Online Practice Questions and Answers

What functionality does 'Automatic Ordering' enable when checked within the routing plan'sAssignment Parameters?

A. When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.

B. When the routing plan runs, ordered activities will be considered for assignment and not- ordered activities will remain inthe bucket.

C. When the routing plan runs, it will assign and order not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.

D. When the routing plan runs, it will assign non-scheduled activities amongother activities scheduled for that day.

The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?

A. The activity turns red and a Resource Tree warning appears.

B. The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).

C. The activity turns red, a Resource Tree warning appears and a message scenario is launched (if configured).

Which two customer requirements aresolved using work skills?

A. Activity assignments result in the least amount of travel time possible.

B. Field resources are assigned certain activities based on the level of tenure they have at the company.

C. Activity assignments do not result inovertime.

D. Activities that have building access restrictions are only routed to resources that have access to the building.

What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?

A. Set a "Nearby Radius" distance from the Business Rules screen.

B. Add a "Nearby Activities" action to the Activity List screen context for Core Manage.

C. Select "Nearby Activities" from the Business Rules screen.

D. Add a "Nearby Activities" action to the Activity List screen context for Mobility.

Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads "Soft skill mismatch" and the customer wants it changed to read "Resource does not meet Preferable work skill level".

Which option fulfills that requirement?

A. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity Result' category.

B. From My Display, enable "Show Placeholder IDs', then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message andmodify it to the new terminology.

C. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity to Resource Alert' category.

D. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Activity Warning' category.

Your customer has enabled the setting 'Personalize the estimation of activity duration' for a given Resource Type. What is the consequence of this setting for resources of that type?

A. It ensures that all new resources of this type will have the same duration ratios based on the company-level duration estimations.

B. It ensures that the same activity durations for resources of thistype will be applied to all Activity Types.

C. It ensures that activity durations recorded for resources of this Resource Type will not be applied to company-level estimations.

D. It permits the ability to set duration ratios based on the company-level duration estimations for new resources of this type.

Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.

Two activities are created via integration but they need to be linked.

Identify the correct setupfor the link template.

A. Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

B. Set up a Finish-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

C. Set up a Start-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

D. Set up a Finish-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.

In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.

What configuration must be used to support this requirement?

A. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.

B. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.

C. Set a message stepthat updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.

D. Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min.

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j

B. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.

C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.

D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.

Your customer has a group of technicians who are working in the following rotating shifts:

Two consecutive weeks: Monday through Friday from 8 AM to 5 PM Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to 1 PM During the Monday through Friday shifts, lunch is every day at 1 PM.

Which configuration supports this rotating shift requirement?

A. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.

B. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.

C. Create one shift with two "working time" calendars and include a repeating activity for lunch.

D. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.

E. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).

They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as

well.

Which work zone configuration option meets these requirements?

A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

D. Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

E. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.

When assigning work zones to field resources, each zone assignment can be eithef 'regular' or 'temporary' (override). Which statement is accurate regarding how those types of work zone assignments interact?

A. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work in that zone, regardless of any other 'regular' assigned work zones.

B. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work within that zone, regardless of any other 'temporary' assigned work zones.

C. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'regular' assigned work zones.

D. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'temporary' assigned work zones.

A technician has been assigned a scheduled activity that he or sheneeds to perform later in the day.

Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.

Which option would enable them to account for their time performing these tasks?

A. selecting "Prework" from within the activity In OFSC Mobility

B. adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility

C. creating a "start-after" link template between the preliminary work and the scheduled work

D. creating a "start-before" link template between the preliminary work and the scheduled work

An activity with an "Installation" work skill exists in a bucket and is ready to be routed.

The resource has nowork skills designated on his or her record, but qualifies for that activity in all other categories.

How does routing handle the assignment of this activity?

A. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.

B. Routing allows the activity to be assigned to that resource.

C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.

D. Routing failswith a "no resource with required work skills" error.

You are creating a new String property for field technicians to capture a customer's email address and want to be sure that any entries are in a valid format. Which stepis required to force a valid email address?

A. Add a property hint that explains the proper format.

B. Choose "Email" from the GUI drop-down list.

C. Enter an appropriate regular expression to validate entries.

D. Enter the appropriate XSLtransformation code to force valid entries.