Which two statements are true about registering Applications in OFSC?
A. A unique Client ID and Client Secret must be entered for each registered Application.
B. Applications support OAuth2 using tokens either from OFSC or external providers such as Oracle Identity CloudService.
C. If the API Access section is left blank, then by default, the Application has read/write access to all available OFSC APIs.
D. Applications support restricting access to a white list of certain IP addresses.
E. Separate Applications must be registered if you will be integrating with both REST and SOAP APIs
Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?
A. It is possible to name the entity tables and corresponding fields for reporting when configuringDaily Extract and BICS outbound integration channels.
B. While Daily Extracts include data from the previous day, data can be sent through the BICS channel once per day or in real-time.
C. Daily Extract and BICS channel configurations for a specificdata set must contain the same fields.
D. A given data set can only have one associated Daily Extract channel configuration and one associated BICS channel configuration.
E. It is possible to clone the Daily Extract channel configuration for use withthe BICS channel and vice versa.
Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads "Soft skill mismatch" and the customer wants it changed to read "Resource does not meet Preferable work skill level".
Which option fulfills that requirement?
A. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity Result' category.
B. From My Display, enable "Show Placeholder IDs', then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message andmodify it to the new terminology.
C. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity to Resource Alert' category.
D. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Activity Warning' category.
Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with amanually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?
A. The activity duration is set as 30 minutes when no learned statistics are available.
B. The activity duration is set as 30 minutes.
C. The activity duration is set as 30 minutes when learned statistics are available.
D. The activity duration is set as 48 minutes.
E. The activity duration is set as 48 minutes when no learned statistics are available.
F. The activity durationis set as 48 minutes when learned statistics are available
Which two statements are correct regarding activity duration estimations?
A. The durations of completed activities are the only ones used for future estimations.
B. An Activity Type's "default duration" is applied when there are not enough learned statistics to use for estimations.
C. Historical data is not relevant for any activity duration calculations.
D. Travel statistics can influence activity duration estimations.
E. An activity's estimated duration will never change if the activity gets reassigned from one technician to another.
A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?
A. Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
C. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
D. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
Which two statements are correct regarding String and Integer properties?
A. Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.
B. Both properties are limited in terms of which entity types they can be associated with.
C. Both properties can contain Geolocation elements.
D. Both properties can contain alphanumeric characters and punctuation.
E. Both properties can include regular expressions.
A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?
A. Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.
B. Develop a javascript plug-in to generate the .PDF report at the time of activity completion.
C. Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.
D. Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.
A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.
These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.
Which API request will provide this customer with the information they need to directly assign the activity to the right resource?
A. GET 'resources' request
B. 'activityBookingOptions' request
C. 'bookingStatuses' request
D. 'findMatchingResources' request
When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?
A. Option A
B. Option B
C. Option C
D. Option D
E. Option E
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?
A. Assign all work zones at the parent level in the Resource Tree.
B. Create a single work zone with no work zone keys and assign it to all resources
C. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.
D. Deselect "work zone support" in the routing plan configuration screen for all routing plans.
E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.
A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).
They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.
Which work zone configuration option meets these requirements?
A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.
B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the
C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.
D. Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.
E. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.
You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.
To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which
A.
B.
C.
D.
A technician has been assigned a scheduled activity that he or sheneeds to perform later in the day.
Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.
Which option would enable them to account for their time performing these tasks?
A. selecting "Prework" from within the activity In OFSC Mobility
B. adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility
C. creating a "start-after" link template between the preliminary work and the scheduled work
D. creating a "start-before" link template between the preliminary work and the scheduled work
Which option correctly describes the Time Limit setting within a routing plan?
A. A routing plan will be stopped once its runtime duration reaches the Time Limit.
B. A recurrent routing plan will no longer run ifthe current time has exceeded the Time Limit configured for the plan.
C. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
D. The Time Limit setting controls whether overtime is allowed for therouting plan.